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Mark Leo Location
Petaling Jaya, MY
Mark Leo Work
2022 -now Head of Enterprise Support for Malaysia, Thailand and Vietnam @
2024 -now Founding Member @
2017 -2022 Head, Customer Experience Strategy and Delivery @
2017 -2021 Head, Customer Experience Strategy and Delivery @
2013 -2018 Freelance Writer @ Lowyat MSC
2014 -2017 Program Manager @
2013 -2015 Director @ Dining Experience Sdn Bhd
2006 -2014 Manager @
2004 -2005 R and D Engineer @
Mark Leo Education
The University of Sheffield
Masters Degree in Electronics Engineering (Solid State Physics)
2001-2004
Taylor's University
Bachelor's degree (Electrical and Electronics Engineering)
2000-2001
Mark Leo Skills
Technical Support
Customer Experience Design
Design Thinking
Digital Process Engineer
Project Management
ITIL
Strategy
Management Consulting
Business Transformation
Change Management
User Acceptance Testing
Business Process
Business Process Improvement
IT Strategy
PMP
IT Service Management
Business Process Design
Requirements Gathering
SAP Implementation
PMO
Software Project Management
Project Delivery
Process Improvement
Call Centers
Enterprise Architecture
Business Analysis
Retail Banking
Robotics
SAP ERP
Enterprise Software
SAP R/3
SAP
Microsoft Office
Amazon Web Services (AWS)
Public Speaking
Leadership
Team Leadership
Team Management
IT Transformation
FinTech
Networking
Entrepreneurship Development
Accelerator
Multi-Cultural Team Leadership
Internet of things
Alexa for Business
Conversational Interface Designer
Digital Strategy
Digitization
User Experience (UX)
Customer Journey Mapping
Functional Design
Retail Design
SAP Products
Automotive
Multi Cultural Team Leadership
News Writing
Pre Sales
SAP Portal
Amazon Web Services Aws
User Experience Ux
Amazon Web Services
User Experience
Mark Leo Summary
Mark Leo, based in Petaling Jaya, MY, is currently a Head of Enterprise Support for Malaysia, Thailand and Vietnam at Amazon Web Services (AWS). Mark Leo brings experience from previous roles at Sidebar, Hong Leong Bank Berhad and Lowyat MSC. Mark Leo holds a 2001 - 2004 Masters Degree in Electronics Engineering in Solid State Physics @ The University of Sheffield. With a robust skill set that includes Technical Support, Customer Experience Design, Design Thinking, Digital Process Engineer, Project Management and more. Mark Leo has 5 emails and 2 mobile phone numbers on RocketReach.
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