Mark Lamont Email
Customer Experience Specialist @ BT Group
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Mark Lamont Location
- Largs, GB
Mark Lamont Work
- Customer Experience Specialist @ (November 2025 - Present)
- Engineering Services Manager @ (September 2022 - November 2025)
- Project Manager @ (April 2020 - September 2022)
- Senior Network Experience Engineer @ (October 2016 - April 2020)
- Senior Technology Experience Engineer @ (April 2014 - October 2016)
- B2B Incident Manager @ (November 2012 - April 2014)
- 3rd Line Technical Support @ (October 2006 - November 2012)
- 2nd Line Technical Support @ (February 2006 - October 2006)
- Customer Service and first line Tech Support @ (February 2002 - February 2006)
Mark Lamont Skills
- ITIL Certified
- Incident Management
- VPN
- Telecommunications
- Technical Support
- Service Delivery
- Mobile Devices
- Sla
- GSM
- Blackberry
- Microsoft Certified Professional
- Blackberry Enterprise Server
- 3G
- Mobile Communications
- Managed Services
- Routing
- WAN
- VoIP
- Switches
- Blackberry Certified Support Specialist
- Blackberry Certified Server Support Specialist
- Blackberry Certified System Administrator
- Blackberry Certified Solution Designer
- Call Centers
- Management
- Contact Centers
Mark Lamont Summary
- Mark Lamont, based in Largs, GB, is currently a Customer Experience Specialist at BT Group. Mark Lamont brings experience from previous roles at Accenture UK & Ireland, umlaut company, BT and EE. With a robust skill set that includes ITIL Certified, Incident Management, VPN, Telecommunications, Technical Support and more. Mark Lamont has 2 emails on RocketReach.
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