2022 -
now EMEA ServiceNow Service Delivery Lead @
2020 -
2022 Service Delivery Manager for ServiceNow Managed Services @
2017 -
2020 Project and Service Delivery Management @
2015 -
2017 Project Manager @
2013 -
2014 ITSM Demand Manager @
2011 -
2013 Head of IPM and SRM Solution Domain @
2010 -
2011 Head of L1 Utility Tools and Processes @
2009 -
2010 IT Service Delivery Manager @
2007 -
2009 Head of GSD and Quality Assurance – Equity Finance @
2003 -
2007 Head of Level 2 GSD – Equity Finance @
2001 -
2003 Support Analysts – Equity Finance @
Mark Jeffs Education
Colchester Sixth Form
Mark Jeffs Skills
IT Service Management
Equities
Investment Banking
Risk Management
Customer Service
IT Management
Project Management
Quality Assurance
IT Transformation
Stakeholder Management
Vendor Management
SDLC
Production Support
Incident Management
Project Delivery
Service Delivery
Business Analysis
Supply Chain Management
Change Management
Project Planning
Microsoft Excel
Management
Mark Jeffs Summary
Mark Jeffs, based in Marks Tey, GB, is currently a EMEA ServiceNow Service Delivery Lead at DXC Technology. Mark Jeffs brings experience from previous roles at DXC Technology, TESM, Credit Suisse and UBS. Mark Jeffs holds a Colchester Sixth Form. With a robust skill set that includes IT Service Management, Equities, Investment Banking, Risk Management, Customer Service and more. Mark Jeffs has 2 emails on RocketReach.
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