Mark James Email & Phone Number
SVP Customer Experience, Partner Division @ Aura
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Mark James Location
- Charleston, SC, US
Mark James Work
- SVP Customer Experience, Partner Division @ (September 2020 - Present)
- Vice President, Client Experience @ (May 2016 - July 2020)
- Senior Director, Onboarding Services @ (April 2013 - April 2016)
- Senior Director, Consulting Services @ (October 2011 - March 2013)
- CFO and Director, Consulting Services (acquired by Equifax) @ eThority (June 2009 - October 2011)
- President thru Feb, 2009; CFO post merger thru May, 2009 @ MVP Natural Stone, LLC (June 2006 - May 2009)
- Director Consulting Services @ (October 2003 - May 2006)
- Operations Manager, Services @ (August 1998 - September 2003)
- Recruiter @ (February 1998 - July 1998)
- Assistant Controller, Onsite Engineering and Management Division @ (April 1995 - December 1997)
- Audit Senior @ Arthur Andersen & Co. (September 1992 - March 1995)
Mark James Education
- Wake Forest University
BA (Accounting Cum Laude Honors)
1988-1992
Mark James Skills
- Account Management
- Analytics
- Business Alliances
- Business Analysis
- Business Intelligence
- Business Process
- Business Process Improvement
- Business Strategy
- Business and Revenue Growth
- Campaigns
- Change Management
- Consulting
- Cross-functional Team Leadership
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Data Analysis
- Enterprise Software
- Gainsight
- Human Resources (HR)
- Integration
- Leadership
- Management Consulting
- Microsoft SQL Server
- Negotiation
- P&L Management
- Presentations
- Process Improvement
- Professional Services
- Recruiting
- Requirements Analysis
- SQL
- SaaS
- Sales Enablement
- Salesforce.com
- SharePoint
- Software Implementation
- Software Industry
- Software Project Management
- Solution Selling
- Strategic Partnerships
- Strategic Planning
- Teambuilding and Leadership
- Training
- Vendor Management
- Visio
Mark James Summary
- Mark James, based in Charleston, SC, US, is currently a SVP Customer Experience, Partner Division at Aura. Mark James brings experience from previous roles at Equifax and eThority. Mark James holds a 1988 - 1992 BA in Accounting Cum Laude Honors @ Wake Forest University. With a robust skill set that includes Account Management, Analytics, Business Alliances, Business Analysis, Business Intelligence and more. Mark James has 1 emails and 2 mobile phone numbers on RocketReach.
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