Mark Jackson Email & Phone Number
Chief People Officer @ AlerStallings
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Mark Jackson Location
- Johnstown, OH, US
Mark Jackson Work
- Chief People Officer @ (October 2020 - Present)
- Associate Development Director @ (August 2020 - October 2020)
- Management Consultant @ (October 2019 - July 2020)
- Director Of Operations @ (November 2014 - August 2019)
- Director of Learning, Development and Quality Assurance @ (August 2003 - November 2014)
Mark Jackson Education
- The Ohio State University
Business
Mark Jackson Skills
- Account Management
- BPO
- Brand Loyalty
- Business Process Improvement
- Business Strategy
- CRM
- Call Center Development
- Call Centers
- Call Monitoring
- Call Quality
- Change Management
- Contact Center Management
- Contact Center Operations
- Contact Center Strategy
- Contact Centers
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Global Vendor Management
- Human Resources Recruiting
- Inbound Marketing
- Leadership
- Leadership Development
- Leadership Development Coaching
- Management
- Managing Global Operations
- Operations Management
- People Management
- Performance Management
- Process Improvement
- Project Management
- Quality Assurance
- Service Levels
- Strategic Planning
- Team Building
- Team Leadership
- Team Management
- Telemarketing
- Training
- Training & Development
- Vendor Management
- Workforce Management
Mark Jackson Summary
- Mark Jackson, based in Johnstown, OH, US, is currently a Chief People Officer at AlerStallings. Mark Jackson brings experience from previous roles at AlerStallings, Insite Managed Solutions - The Human Operations Experts and cxLoyalty. Mark Jackson holds a Business @ The Ohio State University. With a robust skill set that includes Account Management, BPO, Brand Loyalty, Business Process Improvement, Business Strategy and more. Mark Jackson has 4 emails and 3 mobile phone numbers on RocketReach.
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