Mark J Location
- New York, NY, US
Mark J Work
- 2022 -now Director, Customer Support @
- 2021 -2022 Customer Success Executive (Delivery) @
- 2015 -2021 Director @
- 2014 -2015 Service Delivery Team Lead and Senior UC Engineer @ Pepperstorm Pty Ltd
- 2014 -2014 Senior UC Engineer @ UXC (a CSC Company)
- 2012 -2014 Advanced Services Engineer @
- 2006 -2012 Network and VoIP Engineer @ IP Gateway
- 2002 -2006 Network and Systems Administrator @ JSP Partners
Mark J Skills
- Customer Support
- Operational Excellence
- Creative Strategy
- Skilled Multi-tasker
- Business Strategy
- Thought Leadership
- Emotional Intelligence
- Executive Leadership
- Team Building
- Interpersonal Skills
- Problem Solving
- Customer Experience
- People Management
- Customer Success
- Automation
- Solution Architecture
- Unified Communications
- Operations Management
- ITIL
- Business Process Improvement
- Strategic Planning
- IT Strategy
- Vendor Management
- Cloud Computing
- Agile Methodologies
- Service Delivery
- Data Center
- Security
- Budgeting
- IT Management
- Change Management
- Microsoft Azure
- Amazon Web Services (AWS)
- Leadership
- Management
- Customer Service
- Technical Leadership
- Team Management
- Cross-functional Team Leadership
- Business Process Automation
- Networking
- Software Defined Networking
- Strategy Execution
- C-Level Communications
- IT Infrastructure Management
- Operational Execution
- Process Improvement
- ITIL Process
- Google Cloud Platform (GCP)
Mark J Summary
- Mark J, based in New York, NY, US, is currently a Director, Customer Support at Arity. Mark J brings experience from previous roles at Cisco, Amelia, an IPsoft Company, Pepperstorm Pty Ltd and UXC (a CSC Company). With a robust skill set that includes Customer Support, Operational Excellence, Creative Strategy, Skilled Multi-tasker, Business Strategy and more. Mark J has 2 emails on RocketReach.
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