Account Executive @ (September 2016 - September 2019)
Account Manager @ (September 2015 - September 2016)
Service Delivery Manager @ (September 2014 - August 2015)
Training and Development Manager - Service Delivery @ (June 2013 - August 2014)
Technical Support Services - Manager @ (June 2012 - May 2013)
Service Delivery Co-ordinator @ (February 2012 - June 2012)
Customer Support Group - Technical Lead @ (January 2010 - February 2012)
Coach and Learning Consultant @ (June 2007 - December 2008)
Saw Operator and Network Admin @ Superior Engineered Wood Products (April 2005 - June 2007)
Mark Hoeger Education
University of Michigan-Flint
Bachelor of Applied Science (Computer Information Systems)
2004-2006
St. Clair College
Diploma of Technology (Computer Systems Technology – Networking)
2001-2004
Mark Hoeger Skills
A+ Certified
Active Directory
Cloud Computing
Conflict Resolution
Documentation
IT Service Management
ITIL
Lync
Management
Microsoft Exchange
Microsoft Office
Network Administration
Outlook
Problem Solving
Project Management
Service Delivery
SharePoint
Software Documentation
Technical Training
Troubleshooting
Windows Server
Networking
Microsoft Excel
Entertainment
Strategic Planning
Mark Hoeger Summary
Mark Hoeger, based in Kitchener, ON, CA, is currently a Senior Manager, Service Delivery and Support at Discovered Intelligence Inc.. Mark Hoeger brings experience from previous roles at Discovered Intelligence Inc., NTT Ltd. and Dimension Data. Mark Hoeger holds a 2004 - 2006 Bachelor of Applied Science in Computer Information Systems @ University of Michigan-Flint. With a robust skill set that includes A+ Certified, Active Directory, Cloud Computing, Conflict Resolution, Documentation and more. Mark Hoeger has 2 emails and 1 mobile phone numbers on RocketReach.
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