Mark Harvey Email & Phone Number
Director of Operations, Asia Pacific @ SmileDirectClub
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Mark Harvey Location
- Sydney, NSW, AU
Mark Harvey Work
- 2021 -now Director of Operations, Asia Pacific @
- 2019 -2021 Director of Operations - Australia and New Zealand @
- 2016 -2019 Regional Procurement Director - Asia Pacific @
- 2015 -2016 Regional Procurement Director - Australia and New Zealand @
- 2013 -2015 Senior Manager - Customer Experience and Innovation - Anz @
- 2013 -2013 Customer Experience Program Manager - Anz @
- 2011 -2012 Manager - Customer Service and Customer Experience @
- 2008 -2012 Manager - Strategic Projects and Continuous Improvement @
- 2006 -2008 Executive Manager - Logistics @
- 2005 -2006 Manager Lean and 6 Sigma Continuous Improvement @
- 2003 -2005 National Manager - Value Add Solutions @
Mark Harvey Education
- Harvard Business School Online
Certificate in Disruptive Strategy
2020-2020 - Melbourne Business School
Strategic Awareness & Business Acumen (Strategy)
2014-2014 - Satmetrix
Net Promoter® Certified Associate Professional (Customer Loyalty / Experience Management)
2010-2010 - Kairos / CHEP
Lean / Six Sigma Black Belt (Lean / Six Sigma)
2005-2006 - Rhodes University
B. Comm (Marketing & Commercial Law)
1988-1992 - Saint Georges College
High School (Physics, Chemistry, Pure and Applied Mathematics)
1982-1987
Mark Harvey Skills
- Change Management
- Process Improvement
- Management
- Supply Chain Management
- CRM
- Logistics
- Cross-functional Team Leadership
- Leadership
- Six Sigma
- Continuous Improvement
- Customer Experience
- Key Account Management
- Supply Chain Optimization
- Business Development
- Account Management
- Project Management
- Coaching
- Business Transformation
- Customer Insight
- Customer Retention
- Culture Change
- Business Strategy
- Customer Satisfaction
- Customer Loyalty
- Lean Sigma
- Sales
- Leading Change
- Customer Surveys
- Complaint Management
- Customer Service
- Transportation Management
- Relationship Management
- Strategic Negotiations
- Purchasing Negotiation
- Coaching & Mentoring
- Business Process Improvement
- Logistics Management
- Customer Relationship Management (CRM)
- Cross Functional Team Leadership
- Customer Relationship Management Crm
- Purchasing
- Coaching and Mentoring
- Saint
- Public Speaking
- Customer Relationship Management
- Integrated Business Planning
- Strategic Sourcing
- Collaborative Leadership
- Thought Leadership
Mark Harvey Summary
- Mark Harvey, based in Sydney, NSW, AU, is currently a Director of Operations, Asia Pacific at Smiledirectclub. Mark Harvey brings experience from previous roles at Smiledirectclub, Brambles and Chep. Mark Harvey holds a 2020 - 2020 Certificate in Disruptive Strategy @ Harvard Business School Online. With a robust skill set that includes Change Management, Process Improvement, Management, Supply Chain Management, CRM and more. Mark Harvey has 1 mobile phone numbers on RocketReach.
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