Alvin Stokes Location
Miami, FL, US
Alvin Stokes Work
- 2021 - now Chief Customer Contact Officer @ SmileDirectClub
- 2023 - now Member of the Board of Advisors @ Execs In The Know
- 2019 - 2021 Vice President Global Contact Centers | Customer Experience @ Liberty Latin America
- 2015 - 2019 Senior Vice President, Customer Experience @ Cable & Wireless Communications
- 2012 - 2015 Vice President Global Member Retention, Loyalty and Customer Experience @ RCI Asia Pacific
- 2011 - 2011 Vice President Loyalty and Retention Marketing @ DIRECTV
- 2010 - 2011 Best Buy US Client Lead @ dunnhumby
- 2008 - 2010 Client Leadership - The Home Depot @ dunnhumby
- 2005 - 2008 Senior Director of Marketing Customer Conversion @ SiriusXM
- 2003 - 2005 Group Manager Customer Experience Management @ Sprint
Alvin Stokes Education
- University of Alabama at Birmingham
Bachelor of Science (Business Administration)
1995 - 1998 - Louisiana Tech University
(Business Administration)
1993 - 1995 - Jackson Preparatory School1991 - 1993
Alvin Stokes Skills
- Customer Retention
- Call Center
- Segmentation
- Loyalty Programs
- Public Speaking
- Relationship Management
- Predictive Modeling
- Analytics
- Cross-functional Team Leadership
- Business Process Re-engineering
Alvin Stokes Summary
Alvin Stokes, based in Miami, FL, US, is currently a Chief Customer Contact Officer at SmileDirectClub. Alvin Stokes brings experience from previous roles at Execs In The Know, Liberty Latin America, Cable & Wireless Communications and Rci | Vacation Exchange. Alvin Stokes holds a 1995 - 1998 Bachelor of Science in Business Administration @ University of Alabama at Birmingham. With a robust skill set that includes Customer Retention, Call Center, Segmentation, Loyalty Programs, Public Speaking and more. Alvin Stokes has 2 emails and 1 mobile phone numbers on RocketReach.
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