2017 -
2019 eCommerce Customer Support Manager @ eFaucets.com
2016 -
2017 Manager, North America Consumer Support @
2013 -
2015 Customer Service Manager @
2006 -
2012 Customer Service Manager @
1996 -
2008 Owner and General Manager @ Wardco, Ltd
Mark Ericson Education
North Park University
Bachelor of Arts (B.A.) (Business Administration)
2012
-
2017
Mark Ericson Skills
Microsoft Office 2007
Orecx
SAP
Service CEO
FACTS
Quick Q
QuickBooks
Support Central
Cisco Call Manager
AS400 system
AS400 Administration
PowerPoint
Access
Outlook
Microsoft Word
Microsoft Excel
Cross-functional Team Leadership
Customer Service
Data Entry
Leadership
Management
Microsoft Office
New Business Development
Process Improvement
Sales
Sales Operations
Strategic Planning
Team Building
Telephone Skills
Training
Cross Functional Team Leadership
Mark Ericson Summary
Mark Ericson, based in Gurnee, IL, US, is currently a Customer Service Manager at Watertech of America, Inc.. Mark Ericson brings experience from previous roles at FIRST Insurance Funding, eFaucets.com, Victorinox Swiss Army and Home Warranty of America. Mark Ericson holds a 2012 - 2017 Bachelor of Arts (B.A.) in Business Administration @ North Park University. With a robust skill set that includes Microsoft Office 2007, Orecx, SAP, Service CEO, FACTS and more. Mark Ericson has 3 emails and 1 mobile phone numbers on RocketReach.
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