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Mark Caballes Location
Cebu City, PH
Mark Caballes Work
2022 -now Delivery Head, Healthcare Philippines @
2020 -2024 Associate Vice President @
2015 -2020 Associate Director @
2013 -2015 Deputy General Manager @
2012 -2013 Business Support Director for Asia, NA and UK @
2010 -2012 Director of Operations @
2010 -2010 Operations @ LIVE2SELL INC.
2007 -2009 Site Director @ SPI
2007 -2007 Manager @ Xlibris Corporation
2004 -2007 Senior Team Leader @ eTelecare Global Solutions
2003 -2004 Team Leader @ Sykes
Mark Caballes Education
University of San Carlos
Bachelor (***)
1998-2003
Mark Caballes Skills
Performance Management
Customer Service
Six Sigma
Balanced Scorecard
BPO
Call Center
Workforce Management
Vendor Management
Outsourcing
Talent Acquisition
Operations Management
Team Management
Service Delivery
Inbound Marketing
Customer Satisfaction
Offshoring
Sourcing
Process Improvement
Recruiting
Facilities Management
Training
Support
Operations
Leadership
Construction
Microsoft Word
Human Resources
Recruitment
Public Speaking
Facilities
Business Analysis
Mark Caballes Summary
Mark Caballes, based in Cebu City, PH, is currently a Delivery Head, Healthcare Philippines at Wipro. Mark Caballes brings experience from previous roles at Wipro, Cognizant Technology Solutions and Transcom. Mark Caballes holds a 1998 - 2003 Bachelor in *** @ University of San Carlos. With a robust skill set that includes Performance Management, Customer Service, Six Sigma, Balanced Scorecard, BPO and more. Mark Caballes has 5 emails and 7 mobile phone numbers on RocketReach.
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