2022 -2023 Senior Operations Manager - Front Office @
2019 -2022 Front Office Manager @
2018 -2019 Front Office Manager @
2016 -2018 Front Office Manager @
2008 -2015 Front Office Manager @
2005 -2008 Night Manager @
2004 -2005 Front Desk Agent @ The Westin Mission Hills Golf Resort & Spa
2003 -2003 Recreation Internship @
2002 -2002 Bar Manager @ Keystone Lodge
Mark Burling Education
Southern New Hampshire University
Bachelor of Applied Science (BASc) (Hospitality Administration/Management)
2014-2015
Canadore College
Diploma of Education (Hospitality Administration/Management)
Mark Burling Skills
Department Stores
Presentation Skills
Collaborative Problem Solving
Team Building
Customer Relations
Employee Engagement
Human Resources
Payroll Administration
At Multitasking
Leading Positive Change
Computer Network Operations
Computer Maintenance
Technical Leadership
Troubleshooting
Communication
Positive Psychology
Positive Behavior Support
Enjoy Challenges
ADP Payroll
Strategic Planning
Employee Recognition
Microsoft Word
Operations Management
Challenging Environment
Employee Relations
Financial Goals
Payroll Services
Leadership Development
Cross Functional Team Leadership
Flexible Approach
Creative Developement
Front Office Development
Positive Coaching
Employee Training
Hotel Management
Like Challenges
Department Budgeting
Enjoy New Challenges
Employee Handbooks
Educational Leadership
Team Motivation
Difficult Situations
Management
Positive Employee Relations
Scheduling
Staff Development
Financial Reporting
Positive Discipline
Accounts Payable
Accounts Receivable
Performance Motivation
Organization Skills
Computer Proficiency
Mark Burling Summary
Mark Burling, based in Canada, is currently a Director of Rooms at Sheraton Toronto Airport Hotel & Conference Centre. Mark Burling brings experience from previous roles at Sheraton Toronto Airport Hotel & Conference Centre, Sheraton Gateway Hotel In Toronto International Airport and Toronto Airport Marriott Hotel. Mark Burling holds a 2014 - 2015 Bachelor of Applied Science (BASc) in Hospitality Administration/Management @ Southern New Hampshire University. With a robust skill set that includes Department Stores, Presentation Skills, Collaborative Problem Solving, Team Building, Customer Relations and more.
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