Mark Billingham Email & Phone Number
Chief Customer Experience Officer (CCXO) @ The Access Group
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Mark Billingham Location
- Salford, GB
Mark Billingham Work
- 2024 -now Chief Customer Experience Officer (CCXO) @
- 2023 -2024 UK Managing Director, Capita Experience @
- 2022 -2023 Chief Executive Officer (Interim), Capita Experience @
- 2022 -2022 Managing Director (TMT) , Capita Experience @
- 2017 -2022 Group CX Director and Chief Operating Officer (Financial services) @
- 2016 -2017 Director of Customer Experience and Transformation @
- 2016 -2016 Programme and Operations Director @
- 2015 -2016 Head of Consumer Commercial Operations @
- 2012 -2015 Head of Strategy and Business Planning @
- 2010 -2012 Head of Customer Operations and Transformation @
- 2009 -2010 Head of Change @
- 2009 -2009 Head of Operations, Sales and Online @
- 2007 -2009 Senior Brand and Commercial Programme Manager @
- 2007 -2007 Billing Improvement Programme Lead - SAP and Siebel @
- 2005 -2007 Offshoring Programme Lead @
- 2003 -2005 Site Manager - Oldham @
- 2002 -2003 Business Analyst - Energy @
- 1999 -2002 Planning Specialist @
Mark Billingham Education
- University of Leeds
Executive MBA (Business Administration and Management, General)
2008-2012 - University of Leeds
BA joint honours (Business and Sociology)
1998-2001
Mark Billingham Skills
- Outsourcing
- Change Management
- Strategy
- Management
- Business Strategy
- Business Planning
- Business Process
- Business Development
- Project Planning
- Strategic Planning
- Business Transformation
- Program Management
- Start-ups
- Operations Management
- Six Sigma
- Customer Experience
- Energy
- Acquisition Integration
- Business Acquisition
- Strategic Partnerships
Mark Billingham Summary
- Mark Billingham, based in Salford, GB, is currently a Chief Customer Experience Officer (CCXO) at The Access Group. Mark Billingham brings experience from previous roles at Capita and The Very Group. Mark Billingham holds a 2008 - 2012 Executive MBA in Business Administration and Management, General @ University of Leeds. With a robust skill set that includes Outsourcing, Change Management, Strategy, Management, Business Strategy and more. Mark Billingham has 1 emails and 1 mobile phone numbers on RocketReach.
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Top The Access Group Employees
Giulio Montemagno
Managing Director Access Paysuite
United Kingdom
Martin Verdon-Roe
Chief Commercial Officer, Global F and B, Access Hospitality
London, England, GB
David Lewis
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Thatcham, GB
Emma de Sousa
Chief Revenue Officer (CRO)
Manchester, England, GB
Charles Butterworth
Managing Director, Access People
United Kingdom
James Bolt
Chief Technology Officer
United Kingdom
Jon Jorgensen
CEO
London, GB
Orla Brady
CEO CoS
London, GB
Jon Coello
Chief Product Officer
London, GB
Adam Brown
Chief Commercial Officer
London, GB
Luke Groves
Founder - Mintsoft
Chelmsford, GB
Siobhan Wallace
Vice President Marketing
London, GB
Champa Magesh
Managing Director - Access Hospitality
United Kingdom
Rutwik Chandorkar
VP of Software Engineering
Glasgow, GB
Thad Széll
Chief Technology Officer
United Kingdom
Sally Johnson
Chief Financial Officer
London, GB
Terry Taylor
Chief Operating Officer (COO) and Board Member
United Kingdom
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