Mark Anthony Ramirez Email & Phone Number
Director of Customer Success @ NatureBox
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Mark Anthony Ramirez Location
- Philippines
Mark Anthony Ramirez Work
- 2021 - now Director of Customer Success @
- 2021 - 2024 Director of Customer Success @
- 2015 - 2021 Account Manager @
- 2015 - 2021 Manager of Customer Experience @
- 2013 - 2014 Floor Manager @
- 2012 - 2013 Team Leader and Floor Performance Coach @
- 2010 - 2012 Tech Support Specialist @
Mark Anthony Ramirez Education
- Instituto Cervantes de Manila
Diploma de Español como Lengua Extranjera
- Instituto Cervantes de Manila
- STI College
Mark Anthony Ramirez Skills
- Customer Service Operations
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Onboarding
- Customer Success
- E-Commerce
- Business Analysis
- Financial Analysis
- Call Centers
- Customer Service
- Workforce Management
- Customer Satisfaction
- Vendor Management
- Incident Management
- Contact Centers
- Customer Experience
- Team Management
- Magento
- Zendesk
- Team Leadership
- Customer Retention
- Customer Support
- StellaConnect
- InContact
- Zopim
- Stripe
- ScoreBuddy
- Leadership
- Management
- Quality Assurance
- Performance Management
- Outsourcing
- Business Process Outsourcing (BPO)
- Training
- Recurly
- Data Analysis
- Looker (Software)
- HTML
- Object-Oriented Programming (OOP)
- Transact-SQL (T-SQL)
- Firewalls
- Mac OS
- Apple Certified
- IT Audit
- Food
- History
- Lotus Notes
- Visual Studio
- Networking
- Microsoft Exchange
- Avaya
- Microsoft SQL Server
- Troubleshooting
- Routing
- Cuisine
- Mac
- Mobile Applications
- Online Gaming
- Wireless Networking
- Android
- Business Process Outsourcing Bpo
- Network Security
- Windows XP
- Avaya Technologies
- Technical Support
- Looker Software
- Vietnamese
- VPN
- Security
- Meditation
- Integration
- Filipino
- IT Service Management
- Spanish
- Business Process Outsourcing
- Looker
Mark Anthony Ramirez Summary
- Mark Anthony Ramirez, based in Philippines, is currently a Director of Customer Success at NatureBox. Mark Anthony Ramirez brings experience from previous roles at Awesome OS and NatureBox. Mark Anthony Ramirez holds a Diploma de Español como Lengua Extranjera @ Instituto Cervantes de Manila. With a robust skill set that includes Customer Service Operations, Customer Experience Management, Customer Relationship Management (CRM), Customer Onboarding, Customer Success and more. Mark Anthony Ramirez has 2 emails and 2 mobile phone numbers on RocketReach.
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Michael Occhipinti
VP of Sales
Redwood City, CA, US
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