Mark Almeida Email & Phone Number
Information Technology Manager @ CapturePoint LLC
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Mark Almeida Location
- Texas, United States
Mark Almeida Work
- 2024 -now Information Technology Manager @
- 2021 -2024 Tech Support Manager @
- 2015 -2021 Senior IT Support Engineer @
- 2012 -2015 Technical Support Engineer @
- 2005 -2012 Corporate Trainer @
- 2004 -2005 Project Manager @
- 2002 -2003 Claims Examiner @
- 1999 -2002 Technical Support Specialist @
- 1994 -1998 Computer Technician @
Mark Almeida Education
- Texas State Technical College
Certificate (Microsoft)
2000-2000
Mark Almeida Skills
- Leadership
- Customer Experience
- BPO
- Employee Engagement
- Human Resources
- Soft Skills
- Troubleshooting
- Team Leadership
- Process Improvement
- Workforce Management
- Microsoft Office
- Contact Centers
- Training
- Employee Training
- Customer Service
- Technical Support
- Training Delivery
- Training Needs Analysis
- Management
- Call Center Development
- Inbound Marketing
- Call Centers
- COPC
- Performance Management
Mark Almeida Summary
- Mark Almeida, based in Texas, United States, is currently a Information Technology Manager at CapturePoint LLC. Mark Almeida brings experience from previous roles at Net Inc., ASSA ABLOY Hospitality and Teleperformance. Mark Almeida holds a 2000 - 2000 Certificate in Microsoft @ Texas State Technical College. With a robust skill set that includes Leadership, Customer Experience, BPO, Employee Engagement, Human Resources and more. Mark Almeida has 2 emails on RocketReach.
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