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Mark Alderson Location
Brisbane City, QLD, AU
Mark Alderson Work
2017 -now Service Delivery Manager @
2015 -2017 Client Delivery Manager @
2013 -2015 QLD Customer Delivery Manger @
2013 -2014 Technical Services Manager @
2013 -2013 Service Delivery Manager @
2010 -2012 Operational Delivery Manager @
2009 -2011 Customer Delivery Manager @
2008 -2009 Account Manager @
2007 -2008 Technical Delivery Manager @
2003 -2004 Graduate Engineer @ Optus Business
Mark Alderson Education
Optus Technical Education College
Advanced Diploma in Telecommunications Engineering
2000-2003
Advanced Diploma (Information Technology)
Mark Alderson Skills
Cloud Computing IaaS
Cloud Storage
Cloud Applications
Hybrid Cloud
Private Clouds
Managed Services
Telecommunications
Service Delivery
MPLS
IP
VoIP
Mobile Devices
Stakeholder Management
Project Delivery
Juniper
Service Management
Solution Architecture
Vendor Management
Pre-sales
WAN
Cloud Computing
ITIL
Broadband
SDH
Unified Communications
Telco
3G
Network Design
IT Service Management
Solution Selling
Team Leadership
Telecommunications Engineering
Team Management
Customer Experience
Management
Enterprise Software
CRM
Juniper Technologies
Multiprotocol Label Switching (MPLS)
Customer Relationship Management (CRM)
Wide Area Network (WAN)
Voice over IP (VoIP)
Internet Protocol (IP)
Outsourcing
Mark Alderson Summary
Mark Alderson, based in Brisbane City, QLD, AU, is currently a Service Delivery Manager at NetApp. Mark Alderson brings experience from previous roles at Optus and Fujitsu Australia Limited. Mark Alderson holds a 2000 - 2003 Advanced Diploma in Telecommunications Engineering @ Optus Technical Education College. With a robust skill set that includes Cloud Computing IaaS, Cloud Storage, Cloud Applications, Hybrid Cloud, Private Clouds and more. Mark Alderson has 3 emails on RocketReach.
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