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Maria Cho Location
Washington, DC, US
Maria Cho Work
2020 -now Head of Global Partner Programs, Nokia Software @
2016 -2020 Head of Delivery Methods and Global Pmo, Nokia Software @
2016 Vice President, Global Customer Delivery - Programs and Business Operations Office @
2007 -2010 Senior Director, Customer Experience @
2004 -2007 Senior Director, Customer Succcess and Program Management @
2000 -2004 Director, Professional Services Advanced Technology Group @
Maria Cho Education
MIT Sloan School of Management
Mastering Design Thinking, Executive Program
2019-2019
George Mason University
BS
Maria Cho Skills
Operational Excellence
IT Service Management
Continuous Improvement
Oral Communication
Contact Center Operations
Business Planning
Easily Adaptable
External Clients
Coaching & Mentoring
Coaching
Global Delivery
Analytical Skills
Microsoft Excel
Professional Skills
External Relationships
Presentations
Due Diligence
Communication
Relationship Building
Call Center Administration
Business Reviews
Service Delivery Management
Stakeholder Engagement
Project Portfolio Management
Project Performance
Customer Experience Transformation
Contact Center Management
Programme Delivery
Customer Satisfaction
Telecommunications
Integration
Professional Services
Program Management
PMO
Customer Experience
CRM
Cloud Computing
Business Transformation
Project Management
Contact Centers
Solution Architecture
Product Management
Vendor Management
Outsourcing
Call Centers
Go-to-market Strategy
PMP
Software Project Management
Customer Relationship Management (CRM)
Service Delivery
Project Management Office (PMO)
Agile Methodologies
Agile Project Management
Scrum
Customer Engagement
Project Delivery
Strategy
Change Management
Channel Partners
Sales Enablement
Operations Management
SaaS
Enterprise Software
Software as a Service (SaaS)
Leadership
Management
Cross-functional Team Leadership
Strategic Partnerships
Team Leadership
Partner Relationship Management
Organizational Development
Training & Development
Process Improvement
Customer Experience Management
PMO Services
PMO Design
Agile Application Development
Customer Experience Consulting
Sales Process
Genesys
CTI
Pre-sales
IP
SIP
Mobile Devices
IVR
Unified Communications
Development
Applications
Software As A Service Saas
Business Development
Cho
Microsoft Office
Marketing
Cross Functional Team Leadership
Go To Market Strategy
Business Strategy
Pre Sales
Customer Relationship Management Crm
Scaled Agile Framework
PMO Development
Project Management Office Pmo
Software as a Service
Customer Relationship Management
Project Management Office
Maria Cho Summary
Maria Cho, based in Washington, DC, US, is currently a Head of Global Partner Programs, Nokia Software at Nokia. Maria Cho brings experience from previous roles at Nokia, Alcatel-Lucent Enterprise and Genesys. Maria Cho holds a 2019 - 2019 Mastering Design Thinking, Executive Program @ MIT Sloan School of Management. With a robust skill set that includes Operational Excellence, IT Service Management, Continuous Improvement, Oral Communication, Contact Center Operations and more. Maria Cho has 2 emails and 1 mobile phone numbers on RocketReach.
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