Marcus Torres Email & Phone Number

Sr. Enterprise Customer Success Manager @ Zingtree

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Marcus Torres Location

Hartford, CT, US

Marcus Torres Work

Sr. Enterprise Customer Success Manager @ (March 2024 - Present)
Senior Customer Success Manager @ (May 2023 - March 2024)
Sr. Enterprise Customer Success Manager @ (April 2021 - May 2023)
Senior Customer Success Manager @ (January 2019 - April 2021)
Customer Success Manager @ (April 2018 - January 2019)
Customer Success Specialist @ (April 2017 - April 2018)
Success Analyst @ (August 2016 - April 2017)
Account Manager @ (September 2014 - August 2016)
Marketing Consultant @ (March 2014 - September 2014)
Logistics Account Executive @ (August 2013 - February 2014)

Marcus Torres Education

Texas State University
Bachelor's of Communications (Communications and Mass Communications)

Marcus Torres Skills

Account Management
Account Planning
Artificial Intelligence (AI)
Attention to Detail
Brand Management
Building Trust
Building a Customer Success Team Certified: Masters
Business Relationship Management
Business Reviews
Business-to-Business (B2B)
Churn
Churn Management
ChurnZero
Client Communication
Client Onboarding
Cold Calling
Communication
Computer Literacy
Consultative Approach
Contract Management
Contract Negotiation
Creative Problem Solving
Customer Advocacy
Customer Engagement
Customer Experience Management
Customer Interaction
Customer Journeys
Customer Management
Customer Onboarding
Customer Relations
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Success
Customer Support
Data Analysis
Data Analytics
Deal Structuring
E-Commerce
Enterprise Accounts
Enterprise Software
Escalations Management
Expansion Strategies
External Relationships
Interpersonal Skills
Inventory Management
JIRA
Key Accounts
Key Performance Indicators
Management
Marketing
Marketing Strategy
Merchandising
Microsoft Office
Mitigation Strategies
Negotiation
Oral Communication
Organizational Communication
Post-Sales
Presentation Skills
Problem Solving
Product Adoption
Product Strategy
Product Training
Public Speaking
Relationship Building
Renewal Retention
Sales
Sales Management
Salesforce.com
Skilled Multi-tasker
Social Media
Social Media Marketing
Software as a Service (SaaS)
Stakeholder Management
Startups
Store Management
Strategic Consulting
Strategic Planning
Support Management
Team Building
Teamwork
Thinking Skills
Time Management
Upselling
User Adoption
Web Conferencing
Workflow Management
Zendesk
Zendesk Support
Product Marketing
Visual Merchandising
Sales Process
PowerPoint
Client Relationship Building
Store Operations
Retail
Profit
Logistics
Strategy
Loss Prevention
Outlook
Facebook
Direct Sales
Online Advertising
Microsoft Word
Microsoft Excel
Staff Training
Leading Sales
Budgets
Customer Acquisition
Scheduling
Public Relations
Marketing Communications
Sales Presentations
Inventory Control
Recruiting
Retail Sales
Hiring

Marcus Torres Summary

Marcus Torres, based in Hartford, CT, US, is currently a Sr. Enterprise Customer Success Manager at Zingtree. Marcus Torres brings experience from previous roles at Zingtree and Bloomfire. Marcus Torres holds a Bachelor's of Communications in Communications and Mass Communications @ Texas State University. With a robust skill set that includes Account Management, Account Planning, Artificial Intelligence (AI), Attention to Detail, Brand Management and more. Marcus Torres has 2 emails and 2 mobile phone numbers on RocketReach.