Marcus Eriksson Email
Head of Performance Excellence @ RESPONDA AB
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Marcus Eriksson Location
- Östersund, SE
Marcus Eriksson Work
- 2024 -now Head of Performance Excellence @
- 2024 -2024 Associate Director Training and Quality @
- 2021 -2024 Regional Head of Quality @
- 2018 -2021 Head of Training and Quality (Telco account) @
- 2017 -2018 Quality Manager @
- 2016 -2017 Workforce Manager @
- 2015 -2016 Analysis and Reporting Manager @ Sykes Sweden AB
- 2014 -2015 OMD Manager @ Sykes Sweden AB
- 2013 -2013 Supervisor @ Sykes
- 2011 -2013 Teamleader @ GoExcellent
- 2010 -2011 Sales Representative @
- 2007 -2010 Operations Manager @ Ericsson Holding Sp.zo.o
- 2006 -2007 Research Assistant @ Baltic Business Research Institute
- 2005 -2006 Sales Representative for Sweden @ Felltex AB
- 1998 -1998 Squad Leader @
Marcus Eriksson Education
- Linnaeus University
Master of Science (M.Sc.) (Business Administration, Marketing)
2000-2004 - University of Aberdeen
(Strategic Marketing)
2003-2003 - Berghs School of Communication
(Marketing)
1999-1999 - Lugnetgymnasiet 1994-1997
Marcus Eriksson Skills
- Management
- Workforce Management
- Real Time Management
- Outsourcing
- Leadership
- Customer Service
- Sales
- Market Research
- Project Planning
- Competitive Analysis
- Account Management
- Customer Satisfaction
- New Business Development
- Sales Management
- Financial Analysis
- Analysis
- Quality Assurance
Marcus Eriksson Summary
- Marcus Eriksson, based in Östersund, SE, is currently a Head of Performance Excellence at Responda Group. Marcus Eriksson brings experience from previous roles at Concentrix and Webhelp. Marcus Eriksson holds a 2000 - 2004 Master of Science (M.Sc.) in Business Administration, Marketing @ Linnaeus University. With a robust skill set that includes Management, Workforce Management, Real Time Management, Outsourcing, Leadership and more. Marcus Eriksson has 3 emails on RocketReach.
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