Marcus Eriksson Location
Östersund, SE
Marcus Eriksson Work
- 2024 - now Head of Performance Excellence @ RESPONDA AB
- 2024 - 2024 Associate Director Training and Quality @ Concentrix
- 2021 - 2024 Regional Head of Quality @ Webhelp
- 2018 - 2021 Head of Training and Quality (Telco account) @ Webhelp
- 2017 - 2018 Quality Manager @ Webhelp
- 2016 - 2017 Workforce Manager @ Etraveli Group
- 2015 - 2016 Analysis and Reporting Manager @ Sykes Sweden AB
- 2014 - 2015 OMD Manager @ Sykes Sweden AB
- 2013 - 2013 Supervisor @ Sykes
- 2011 - 2013 Teamleader @ GoExcellent
Marcus Eriksson Education
- Linnaeus University
Master of Science (M.Sc.) (Business Administration, Marketing)
2000 - 2004 - University of Aberdeen
(Strategic Marketing)
2003 - 2003 - Berghs School of Communication
(Marketing)
1999 - 1999
- Lugnetgymnasiet1994 - 1997
Marcus Eriksson Skills
- Management
- Workforce Management
- Real Time Management
- Outsourcing
- Leadership
- Customer Service
- Sales
- Market Research
- Project Planning
- Competitive Analysis
Marcus Eriksson Summary
Marcus Eriksson, based in Östersund, SE, is currently a Head of Performance Excellence at Responda Group. Marcus Eriksson brings experience from previous roles at Concentrix and Webhelp. Marcus Eriksson holds a 2000 - 2004 Master of Science (M.Sc.) in Business Administration, Marketing @ Linnaeus University. With a robust skill set that includes Management, Workforce Management, Real Time Management, Outsourcing, Leadership and more. Marcus Eriksson has 2 emails on RocketReach.
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