Marcus Alvarez Email & Phone Number

Director of Customer Onboarding and Professional Services @ Virtuous

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Marcus Alvarez Location

California, United States

Marcus Alvarez Work

2023 -now Director of Customer Onboarding and Professional Services @
2022 -2023 Director of Professional Services (Global) @
2020 -2022 Head of Customer Onboarding (Global) @
2019 -2020 Senior Technical Account Manager (Strategic Accounts) @
2017 -2019 Senior Customer Success Manager (Strategic Accounts) @
2014 -2016 Senior Director, Customer Experience (Global) @
2013 -2014 Senior Enterprise Project Manager (Strategic Accounts) @
2011 -2013 ERP Software Consultant and Solutions Architect (Self Employed) @ Independent Contractor
2011 -2013 Project Manager and Business Analyst - Industry Strategy Marketing (Global) @
2009 -2011 Senior Software Consultant @
2006 -2009 Senior Software Consultant @
2004 -2006 Account Manager and Project Manager and Software Consultant @
2003 -2004 Customer Success Manager @
2002 -2003 Account Manager and Software Consultant @ RKL eSolutions LLC (acquired AccuVar / Clients First Business Solutions)
1999 -2002 Enhancement Sales and Marketing Manager @
1997 -1999 Publisher's Representative @

Marcus Alvarez Education

Austin College
Bachelor of Arts (History)
1990-1994

Marcus Alvarez Skills

Voice of the Customer
SaaS
Software Implementation
Professional Services
CRM
Scrum
Agile
Customer Success
ERP
Integration
Process Engineering
Business Intelligence
Product Development
Business Analysis
Business Process
Project Planning
Requirements Analysis
Analysis
Software Development
Business Process Improvement
Account Management
Business Management
Vendor Management
Budgeting
Financial Reporting
Accounting
Strategy
Salesforce.com
Marketo
Enterprise Software
SharePoint
MS Project
SQL
Databases
Amazon Web Services (AWS)
REST APIs
Cross-functional Team Leadership
Problem Solving
Team Leadership
Management
Marketing Automation
Predictive Analytics
Process Improvement
Product Demonstration
End User Training
Customer Journeys
Project Management
Leadership
Customer Engagement
Teamwork
Capacity Planning
Sales Strategy
Consulting
Software Project
Citrix
Sales
Post Sales
Customer Retention
Microsoft Technologies
JIRA
Agile Methodologies
Motors
Higher Education
Sage ERP X3
NetSuite
Return on Investment
Adoption
Work Ethic
Sales and Marketing
Temporary Placement
Cross Functional Team Leadership
Facilitation
Business Requirements
Product Management
Sage
Third Party
Yammer
Texas
Sage CRM
Financial Statements
Shoes
Skype
Chat
Teradata
Lattice
Operational Strategies
Adobe
Collaborative
Execution
Methodology
Forecasting
System
Business Services
Utilization Management
GoToMeeting
Clarizen
Publishing
Engagements
Engineering
Dog Grooming
Management Consulting
Visual Basic
Microsoft Office
Enterprise Architecture
Training
Microsoft Publisher
Customer Service
Resellers
LogMeIn
Contract Negotiation
UAT coordination
Documentation
Scheduling
Autodesk
Technical Project Delivery
Third Party Applications
Shares
Stakeholders
Commercial Real Estate
Software Project Management
Chatter
Gotoassist
Portland
Custom Software
VMware
Promoting
ERP Software
Systems Analysis
Concepts
Trusted Advisor
Cross Functional Team
Coordination
Retail
Lync
Configurations
Project Plans
Evaluations
Market Planning
Lead Scoring
Applications
Business Development
Communication
Schedules
Negotiation
SAP Business One
Athletic Training
Active
Operations
Account Maintenance
Resourceful
WebEx
Marketing
Critical Thinking
Apparel
Project Implementation
Mid Market
Software Sales
Zoom
Technical Support
Microsoft Project
Technology Integration
Business Case
Project
Emerge
Engagement
Hip
Shepherding
Vendor Relationship Management
Analytics
Data Migration
Sprint Planning
Eager
VARs
Software Integration
LinkedIn
Business Systems
Country
Responsibility
Direct Store Delivery
Internal Audit
Customer Experience
Internet Explorer
Mas 90
Force.com
Art
Estimating
Collaborating
SSIS
Software Installation
History
System Development
Report Writing
Sprint
Forms
Microsoft SQL Server
Investments
Rally
Visio
Dallas
Software
San Diego
Oracle
Collaborative Project Management
San Francisco
Proposal Writing
Software Consulting
Eloqua
Onboarding
Platforms
Sage 100 Erp
Marketing Operations
Self Directed
Invoicing
ISM
Versatile
Budgets
MAS500
Controlling
Advocate
Business Application
Meetings
MIS
VBScript
Delivery
Expense Management
Automation
Selling

Marcus Alvarez Summary

Marcus Alvarez, based in California, United States, is currently a Director of Customer Onboarding and Professional Services at Virtuous. Marcus Alvarez brings experience from previous roles at Leadspace, Beyond Pricing, VMware and Mesosphere. Marcus Alvarez holds a 1990 - 1994 Bachelor of Arts in History @ Austin College. With a robust skill set that includes Voice of the Customer, SaaS, Software Implementation, Professional Services, CRM and more. Marcus Alvarez has 4 emails and 3 mobile phone numbers on RocketReach.