Márcio Brandão Email
Customer Experience Specialist BPO @ Mercado Livre Brasil
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Márcio Brandão Location
- State of São Paulo, Brazil
Márcio Brandão Work
- 2024 - now Customer Experience Specialist BPO @
- 2022 - 2024 Customer Experience Sr Team Leader @
- 2020 - 2022 Customer Experience Team Leader @
- 2018 - 2020 Gestor de Clientes @
- 2016 - 2018 Coordenador de Operações @
- 2013 - 2016 Supervisor de Operações @
- 2012 - 2013 Supervisor de Atendimento @
- 2010 - 2012 Supervisor de Atendimento @
Márcio Brandão Education
- UNINOVE
Bacharelado em Administração (Business Administration and Management, General)
2009 - 2012
Márcio Brandão Skills
- Melhoria contínua
- Gestão de equipes
- Negociação
- Microsoft Office
- Estratégia empresarial
- Planejamento estratégico
- Gestão de serviços de atendimento ao cliente
- Liderança de equipe
- Criação de relacionamentos
- Atendimento ao Cliente
- Relacionamento com clientes
- Mídias sociais
- B2C
- E-commerce
- Experiência do cliente
- Gestão
- Liderança
- B2B
Márcio Brandão Summary
- Márcio Brandão, based in State of São Paulo, Brazil, is currently a Customer Experience Specialist BPO at Mercado Livre. Márcio Brandão brings experience from previous roles at Mercado Livre and Atento Brasil. Márcio Brandão holds a 2009 - 2012 Bacharelado em Administração in Business Administration and Management, General @ UNINOVE. With a robust skill set that includes Melhoria contínua, Gestão de equipes, Negociação, Microsoft Office, Estratégia empresarial and more. Márcio Brandão has 1 emails on RocketReach.
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