Credit Collections Specialist @ (August 2025 - August 2026)
Customer Service Specialist @ (March 2016 - April 2025)
Customer Care Advisor @ (March 2015 - December 2015)
Roadside Assistance Agent @ (February 2015 - April 2015)
Customer Service Representative @ (September 2014 - March 2015)
Inside Sales Representative @ (December 2012 - November 2013)
Outbound B2B Telemarketing @ Konica Minolta Sensing America (July 2011 - June 2012)
Outbound and Inbound Telemarketing Sales Rep @ Gateway Energy Services Corp (May 2007 - June 2010)
Marcel Allen Education
St. Thomas Aquinas College
Bachelor of Arts (BA) (Communication Arts)
2002-2006
Marcel Allen Skills
Account Management
B2B
CRM
Call Centers
Cold Calling
Customer Interaction
Customer Retention
Customer Service
Customer Service Representatives
Customer Support
Final Cut Pro
Internet
Leadership
Management
Marketing
Microsoft Office
New Business Development
Outside Sales
Sales
Sales Operations
Sales/Marketing Professional
Team Building
Training
Marcel Allen Summary
Marcel Allen, based in Stony Point, NY, US, is currently a Customer Relationship Management Consultant at PSEG. Marcel Allen brings experience from previous roles at PSEG, Orange and Rockland Utilities, Inc., THE NET-A-PORTER GROUP and Mercedes-Benz USA. Marcel Allen holds a 2002 - 2006 Bachelor of Arts (BA) in Communication Arts @ St. Thomas Aquinas College. With a robust skill set that includes Account Management, B2B, CRM, Call Centers, Cold Calling and more. Marcel Allen has 3 mobile phone numbers on RocketReach.
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