Vice President - Customer Service @ (January 2019 - January 2019)
Senior Vice President - Customer Service | Economic Development @ (January 2016 - January 2018)
Vice President – Customer Service | Marketing @ (January 2014 - January 2015)
Vice President – Customer Operations | Service @ (January 2010 - January 2014)
Director - Revenue Management | Protection @ (January 2008 - January 2010)
Vice President - Customer Service @ (January 2006 - January 2008)
General Manager – Customer Care @ (January 2004 - January 2006)
David Johnson Education
Lawrence Technological University
Bachelor of Science (BS)
1987-1992
David Johnson Skills
Budgeting
Business Development
Business Modeling
Business Process Improvement
Call Center Operations
Change Management
Channel Development
Customer Satisfaction
Customer Service
Emerging Technologies
Emerging Technologies / Innovation
Empowerment
Executive Leadership
External affairs and community relations
Leadership
Management
Media Resource
Operational Excellence
P&L
Process Improvement
Program Management
Relationship Building
Senior level coach/mentor
Strategic Planning
Strategy
Talent Mentor
Team Building
Team Motivation
Training
Turnaround Strategies
Vendor Management
David Johnson Summary
David Johnson, based in Newark, NJ, US, is currently a Senior Vice President - Chief Customer Experience Officer at PSEG. David Johnson brings experience from previous roles at PSEG, Duquesne Light Company, Entergy and DTE Energy. David Johnson holds a 1987 - 1992 Bachelor of Science (BS) @ Lawrence Technological University. With a robust skill set that includes Budgeting, Business Development, Business Modeling, Business Process Improvement, Call Center Operations and more. David Johnson has 3 emails and 4 mobile phone numbers on RocketReach.
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