Marc Heymann Email & Phone Number
Sr. Manager Operations @ Verizon Business
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Marc Heymann Location
- New Braunfels, TX, US
Marc Heymann Work
- Sr. Manager Operations @ (December 2023 - Present)
- Manager of Operations Tools and Analytics @ (October 2022 - Present)
- Sr. Consultant DECCx, Global Advanced Services Verizon Business Group @ (November 2013 - Present)
- Sr. Consultant @ Loblolly Consulting (March 2011 - August 2013)
- Program Manager and Operations Manager and Quality Manager @ PACE (2Wire, Inc (October 2006 - January 2011)
- Call Center Operations Consultant @ Consultant (February 2005 - October 2006)
- Vice President of Customer Support and Training @ SecureCare Technologies, Inc (February 2004 - February 2005)
- Technical Service, Data and Dispatch Manager @ ScooterStore, Inc (February 2002 - January 2004)
- Software and Hardware Quality Engineer @ Dell Computers, Inc. (February 1998 - May 2001)
Marc Heymann Education
- BAIS Texas State University
BAIS (International Business)
1986-1992 - Texas State University
Marc Heymann Skills
- Business Process Improvement
- Process Improvement
- Operations Management
- Call Center
- Coaching
- Customer Experience
- Call Centers
- Technical Support
- Customer Satisfaction
- Program Management
- Telecommunications
- Training
- Employee Training
- CRM
- Leadership
- Cross-functional Team Leadership
- Customer Service
- Strategy
- Vendor Management
- Business Analysis
- Recruiting
- Data Analysis
- Team Leadership
- Quality Assurance
- Change Management
- Microsoft Office
- Cross Functional Team Leadership
- Project Management
- Research
Marc Heymann Summary
- Marc Heymann, based in New Braunfels, TX, US, is currently a Sr. Manager Operations at Verizon Business. Marc Heymann brings experience from previous roles at Verizon Business, Verizon Enterprise Solutions, Loblolly Consulting and PACE (2Wire, Inc. Marc Heymann holds a 1986 - 1992 BAIS in International Business @ BAIS Texas State University. With a robust skill set that includes Business Process Improvement, Process Improvement, Operations Management, Call Center, Coaching and more. Marc Heymann has 1 emails and 1 mobile phone numbers on RocketReach.
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