2012 -
2014 Sr. Consultant of Process Engineering: Lean Six Sigma Black Belt @
2007 -
2012 Regional Sales Manager @
2004 -
2007 Business Solutions Consultant @
2000 -
2004 Enterprise Solutions Specialist @
Don Mercier Education
Eastern
Bachelor of Arts (Public Policy, Communications)
1995
-
1999
Don Mercier Skills
Managed Services
Unified Communications
VoIP
IVR
Mobile Computing
Outsourcing
Professional Services
Contact Centers
Solution Selling
Telecommunications
Telephony
Business Process
SIP Trunking
IP
SIP
Call Centers
Hosted Services
Pre-sales
Direct Sales
MPLS
Ethernet
Video Conferencing
Telepresence
Six Sigma
Process Engineering
DMAIC
DFLSS
Lean Thinking
Lean Transformation
Business Transformation
Data Center
ACD
Cloud Computing
Cisco Technologies
WAN
Don Mercier Summary
Don Mercier, based in Manchester, CT, US, is currently a Vice President Sales Operations at Verizon Business. Don Mercier brings experience from previous roles at Verizon Business and Verizon Enterprise Solutions. Don Mercier holds a 1995 - 1999 Bachelor of Arts in Public Policy, Communications @ Eastern. With a robust skill set that includes Managed Services, Unified Communications, VoIP, IVR, Mobile Computing and more. Don Mercier has 3 mobile phone numbers on RocketReach.
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