Marc Ellam Email
Strategic consultant: Strategy CX, Transformation and Channels @ Department for Work and Pensions (DWP)
Marc Ellam's Location
Bearsted, GB
Marc Ellam's Work
- Strategic consultant: Strategy CX, Transformation and Channels @ Department for Work and Pensions (DWP)
- Director of Research Services @ MERITGROUP LIMITED
- Freelance Consultant and Director @ Smart DCC
- Head Of Customer Engagement and Social Media and Digital Communications Heathrow @ Heathrow
- head of contact centres Reynolds catering supplies @ Reynolds food services
- head of customer operations @ Hometrack
- Head of Customer Experience @ Connaught PLC
Marc Ellam's Skills
- Customer Experience
- Performance Management
- SLA
- Coaching
- Process Engineering
- Budgeting
- Sales Management
- Contact Centre
- Call Center
- Operations Management
Marc Ellam's Summary
Marc Ellam, based in Bearsted, GB, is currently a Strategic consultant: Strategy CX, Transformation and Channels at Department for Work and Pensions (DWP), bringing experience from previous roles at Merit, Smart DCC, Heathrow and Reynolds food services. With a robust skill set that includes Customer Experience, Performance Management, SLA, Coaching, Process Engineering and more, Marc Ellam contributes valuable insights to the industry. Marc Ellam has 2 emails on RocketReach.
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