Manuel Tapia's Location
Miguel Hidalgo, Mexico City, Mexico
Manuel Tapia's Work
- Customer Service Lead @ Shopee
- Service Delivery Lead @ DiDi Autonomous Driving
- Customer Service Manager @ DiDi Autonomous Driving
- Head of Customer Relationship Centre Mexico and Colombia @ Nespresso USA
- Call Center Manager @ Sam's Club
- CRM Manager @ Sura Investment Management
- Commercial Strategy Manager @ Scotiabank
- Contact Center and Customer Care Manager @ DHL Express México
- High Value Manager @ American Express
- Manager Partner Performance @ American Express
Manuel Tapia's Education
- Universidad de las Américas, A.C.
University Degree ( Bachelor in Business Administration)
1995 - 2000
Manuel Tapia's Skills
- Call Center
- Customer Service
- Logistics
- Credit Cards
- Customer Experience
- Call Centers
- Teamwork
- Financial Services
- Leadership
- CRM
Manuel Tapia's Summary
Manuel Tapia, based in Miguel Hidalgo, Mexico City, Mexico, is currently a Customer Service Lead at Shopee, bringing experience from previous roles at Didi Chuxing, Nestlé Nespresso and Sam's Club. Manuel Tapia holds a 1995 - 2000 University Degree in Bachelor in Business Administration @ Universidad de las Américas, A.C.. With a robust skill set that includes Call Center, Customer Service, Logistics, Credit Cards, Customer Experience and more, Manuel Tapia contributes valuable insights to the industry. Manuel Tapia has 1 email on RocketReach.
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