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Manjunath Br Location
Karnataka, India
Manjunath Br Work
2023 -now Team Lead Manager @
2023 -2023 Team Lead Manager @ Qingycloud
2019 -2023 Operations Manager @
2012 -2017 Customer Service Team Lead @
Manjunath Br Education
National College of Ireland
Master's degree (Msc in Management)
2017-2018
Manjunath Br Skills
Voice of the Customer
Training Plans
Process Excellence
Knowledge Sharing
Business Strategy
Strategic Planning
Training Needs Analysis
Team Learning
Key Metrics
Quality Reviews
Performance Reviews
Corrective Actions
Customer-Focused Selling
Process Improvement
Negotiation
Customer Satisfaction
Business Process
Service-Level Agreements (SLA)
Communication
Team Management
Vendor Management
Performance Management
Management
Customer Service
International Sales
Sales Management
Alibaba Cloud
Team Leadership
Talent Management
Interviewing
Sales
Operations Management
Training
Contact Centers
Training Delivery
Leadership
Customer Experience
Coaching
Customer Relationship Management (CRM)
Employee Relations
Microsoft Office
Vendor Sourcing
Cloud Computing
Analytical Skills
Strategy
Customer Service Management
Soft Skills
Contact Center Operations
Contact Center Management
Employee Learning & Development
Manjunath Br Summary
Manjunath Br, based in Karnataka, India, is currently a Team Lead Manager at Rapyder Cloud Solutions. Manjunath Br brings experience from previous roles at Qingycloud, PT Shing Pak Services and Concentrix. Manjunath Br holds a 2017 - 2018 Master's degree in Msc in Management @ National College of Ireland. With a robust skill set that includes Voice of the Customer, Training Plans, Process Excellence, Knowledge Sharing, Business Strategy and more. Manjunath Br has 2 emails on RocketReach.
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