Manik Juneja Email & Phone Number
Business Process Manager @ Ericsson
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Manik Juneja Location
- Noida, UP, IN
Manik Juneja Work
- Business Process Manager @ (June 2022 - Present)
- Process Consultant @ (June 2018 - May 2022)
- Domain Specialist in Global Deployment Function @ (December 2013 - May 2018)
- Process Champion @ (September 2011 - December 2013)
- Senior Engineer @ (April 2011 - September 2011)
- Engineer @ (October 2007 - April 2011)
- Engineer @ (June 2007 - October 2007)
- Support Team Lead @ Apollo Health Street Ltd. (June 2007 - October 2007)
- Resolution Specialist @ (August 2005 - June 2007)
- Technical Consultant @ (August 2005 - June 2007)
Manik Juneja Education
- Symbiosis Centre for Distance Learning
Post Graduate Diploma in Business Administration (Customer Relationship Management)
2010-2012 - Kurukshetra University
B.Tech (Electronics & Communication) (Electronics & Communication)
2001-2005 - Kendriya Vidyalaya
High School (non medical)
1998-2000 - Kurukshetra University
Bachelor of Technology (Electrical, Electronics and Communications Engineering)
- Symbiosis
Post Graduate Diploma in Business Analytics (Customer Relationship Management)
Manik Juneja Skills
- Agile Methodologies
- Analytical Skills
- Automation
- Budgeting
- Business Analysis
- Business Process
- Business Process Improvement
- Business Relationship Management
- Business Service Management
- CRM
- Capability Development
- Change Management
- Communication
- Continuous Improvement
- Customer Satisfaction
- Data Access
- Data Privacy
- Digital Transformation
- Field Operations
- GSM
- General Data Protection Regulation (GDPR)
- ISO 27001
- ISO 9001
- IT Service Management
- ITIL
- Information Security
- Key Performance Indicators
- Knowledge Acquisition
- Leadership
- Linux
- Managed Services
- Management
- Mobile Devices
- Network Operations Center (NOC)
- Operational Efficiency
- Operational Excellence
- Organization Skills
- Pre-sales
- Presentation Skills
- Privacy Compliance
- Privacy Regulations
- Process Engineering
- Process Improvement
- Processes Development
- Product Quality
- Project Planning
- Quality Assurance
- Risk Assessment
- SMS
- Scrum
- Service Delivery
- Service Design
- Service Levels
- Sla
- Strategic Leadership
- Team Management
- Teamwork
- Telecommunications
- Troubleshooting
- VAS
- Vendor Management
Manik Juneja Summary
- Manik Juneja, based in Noida, UP, IN, is currently a Business Process Manager at Ericsson. Manik Juneja brings experience from previous roles at Ericsson. Manik Juneja holds a 2010 - 2012 Post Graduate Diploma in Business Administration in Customer Relationship Management @ Symbiosis Centre for Distance Learning. With a robust skill set that includes Agile Methodologies, Analytical Skills, Automation, Budgeting, Business Analysis and more. Manik Juneja has 2 emails and 1 mobile phone numbers on RocketReach.
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