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Mandy Muse Location
Martinsville, VA, US
Mandy Muse Work
Director of Water Resources @ (August 2023 - Present)
Environmental Compliance Officer @ City of Martinsville (August 2021 - August 2023)
Utility Analyst and Industrial Pretreatment @ City of Martinsville (June 2019 - August 2021)
Utility Billing Systems Analyst @ City of Martinsville (September 2018 - June 2019)
Utility Billing Customer Service Representative @ City of Martinsville (February 2015 - August 2018)
Fiscal Assistant @ Integrative Centers for Science and Medicine (May 2014 - February 2015)
Call Center Supervisor @ (June 2010 - May 2014)
Escalations and Client Specialist @ GSI Commerce (December 2000 - June 2009)
Mandy Muse Education
National College 2004-2005
Patrick Henry Community College
(Accounting)
2015
Mandy Muse Skills
AMI
Account Reconciliation
Accounts Payable
Analysis
ArcGis
CRM
Call Center Administration
Call Centers
Client Services
Coaching
Contact Center Management
Contact Center Operations
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Operations
Employee Engagement
Employee Training
Environmental Compliance
Escalation
Financial Reporting
IEX
Inbound Marketing
Industrial wastewater pretreatment
Key Account Relationships
Leadership
Management
Meter Data Management
Munis
Payroll
Performance Management
Process Improvement
Program Development
Project Implementation
QuickBooks
SCADA
SQL
Service Delivery
Software Documentation
Software Implementation
Software as a Service (SaaS)
Team Leadership
Technical Support
Time Management
Troubleshooting
Vendor Management
Wastewater Treatment
Water Treatment
Website Design & Development
Workforce Management
Telephone Skills
Call Monitoring
Data Entry
Networking
Telecommunications
Team Management
Outlook
Financial Accounting
Employee Relations
Interviews
Financial Analysis
Windows 7
Reporting
Call Quality
Software as a Service
Web Development
Website Design and Development
Industrial Wastewater Pretreatment
Mandy Muse Summary
Mandy Muse, based in Martinsville, VA, US, is currently a Director of Water Resources at City Of Martinsville, Virginia. Mandy Muse brings experience from previous roles at City of Martinsville. Mandy Muse holds a 2004 - 2005 National College. With a robust skill set that includes AMI, Account Reconciliation, Accounts Payable, Analysis, ArcGis and more. Mandy Muse has 7 mobile phone numbers on RocketReach.
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