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Mandy Graves Location
Kansas City, MO, US
Mandy Graves Work
2024 -now Director Customer Systems Support and Delivery @
2012 -now Billing Services Supervisor @
2021 -2024 Sr Manager CIS Support @
1999 -2022 Manager CIS Support Team @
2011 -2012 Contact Center Supervisor @
2004 -2011 Sr Quality Assurance Analyst @ Aquila / KCP&L
2002 -2004 Call Center Supervisor @
Mandy Graves Education
Penn Valley Community College
Associates (Occupational Therapy)
1995-1998
Northwest Missouri State University 1994-1995
Mandy Graves Skills
Six Sigma
Microsoft Office
Project Management
Coaching
Program Management
Business Analysis
Microsoft Excel
Business Process
Change Management
PeopleSoft
Process Improvement
Call Centers
Training
Call Center
Customer Service
Quality Assurance
Strategic Planning
Analysis
Mandy Graves Summary
Mandy Graves, based in Kansas City, MO, US, is currently a Director Customer Systems Support and Delivery at Evergy. Mandy Graves brings experience from previous roles at KCP&L, Evergy and KCP&L: Kansas City Power & Light. Mandy Graves holds a 1995 - 1998 Associates in Occupational Therapy @ Penn Valley Community College. With a robust skill set that includes Six Sigma, Microsoft Office, Project Management, Coaching, Program Management and more. Mandy Graves has 1 emails and 2 mobile phone numbers on RocketReach.
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