Sr. Manager - Core Process @ (March 2009 - February 2011)
Manager - Process Re-Engineering (Customer Care) @ (May 2008 - March 2009)
Manager - Process Re-Engineering (Corporate) @ (January 2005 - May 2008)
Tom Sullivan Education
The University of Texas at Arlington
Bachelor of Arts - BA (English Language and Literature, General)
1993-1996
Tom Sullivan Skills
Business Analysis
Business Intelligence
Business Process Improvement
Call Center
Call Centers
Change Management
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
Data Analytics
Design Thinking
Human Capital
Lean Six Sigma
Management
Mobile Devices
Operations Management
Process Engineering
Process Improvement
Tom Sullivan Summary
Tom Sullivan, based in Kansas City, MO, US, is currently a Vice-President, Talent Management and Workforce Analytics (Human Resources) at Evergy. Tom Sullivan brings experience from previous roles at JE Dunn Construction, Walmart, AT&T and DIRECTV. Tom Sullivan holds a 1993 - 1996 Bachelor of Arts - BA in English Language and Literature, General @ The University of Texas at Arlington. With a robust skill set that includes Business Analysis, Business Intelligence, Business Process Improvement, Call Center, Call Centers and more. Tom Sullivan has 1 emails and 3 mobile phone numbers on RocketReach.
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