Malena Williams Email & Phone Number
BPO Manager @ White Label Storage
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Malena Williams Location
- Ogden, UT, US
Malena Williams Work
- BPO Manager @ (February 2026 - Present)
- Acting Senior Manager, Training and BPO Management @ (December 2024 - February 2026)
- Customer Service Manager @ (October 2021 - December 2024)
- Customer Service Supervisor @ (October 2020 - October 2021)
- Customer Service Manager @ (February 2019 - October 2020)
- Customer Service Manager II @ (December 2017 - August 2018)
- Customer Service Manager @ (February 2016 - December 2017)
- Operations Manager @ (September 2015 - February 2016)
- Supervisor @ (August 2013 - September 2015)
- Director of Operations @ (April 2011 - August 2013)
- Site Lead and SME @ (October 2010 - March 2011)
- Supervisor and Quality Specialist @ (October 2007 - September 2010)
Malena Williams Education
- Ben Lomond High
Diploma (General Studies)
1999-2004
Malena Williams Skills
- 10 Key
- Attendance Management
- Avaya
- Business Process Improvement
- Business Relationship Management
- Call Centers
- Call center start-up
- Change Management
- Coaching
- Collaborative Leadership
- Collaborative Problem Solving
- Communication
- Contact Centers
- Creative Problem Solving
- Cross-team Collaboration
- Customer Satisfaction
- Customer Service
- Employee Training
- Healthcare
- Insurance
- KPI Implementation
- Knowledge Base
- Leadership
- Leadership Development
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Suites
- Operations Management
- Operations Process Improvement
- Organizational Development
- Outlook
- Partner Relationship Management
- People Management
- Performance Management
- Process Improvement
- Process Management
- Project Staffing
- Quality Assurance
- Quality Control
- Quality Improvement
- Quality Management
- SOP Development
- Sales
- Sales Management
- Sales Management Coaching
- Sales Operations
- SalesForce
- Service Operations
- Staff Development
- Standard Operating Procedure (SOP)
- Stress Management
- Talent Acquisition
- Task Management
- Team Building
- Team Leadership
- Team Management
- Team Motivation
- Time Management
- Training
- Training Course Development
- Training Program Development
- Supervisor
- Technology
- Management Consulting
- Services
- Supply Chain Management
- Transportation Management
- 3PL
- Logistics Management
- Logistics
- Transportation
- Warehousing
- Supply Chain
- Third Party Logistics
- Supply Chain Optimization
- Warehouse Management
- Inventory Management
- New Business Development
- Distribution Center Operations
- International Logistics
- Freight
- Warehouse Operations
- Purchasing
- Warehouse Management Systems
- Freight Forwarding
- E Commerce
- Shipping
- Supply Chain Operations
- Business Development
- P&l Management
- Reverse Logistics
Malena Williams Summary
- Malena Williams, based in Ogden, UT, US, is currently a BPO Manager at White Label Storage. Malena Williams brings experience from previous roles at Beyond, Inc. and RentReporters. Malena Williams holds a 1999 - 2004 Diploma in General Studies @ Ben Lomond High. With a robust skill set that includes 10 Key, Attendance Management, Avaya, Business Process Improvement, Business Relationship Management and more. Malena Williams has 1 emails and 4 mobile phone numbers on RocketReach.
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