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Malena Williams Location
Ogden, UT, US
Malena Williams Work
2026 -now BPO Manager @
2024 -2026 Acting Senior Manager, Training and BPO Management @
2021 -2024 Customer Service Manager @
2020 -2021 Customer Service Supervisor @
2019 -2020 Customer Service Manager @
2017 -2018 Customer Service Manager II @
2016 -2017 Customer Service Manager @
2015 -2016 Operations Manager @
2013 -2015 Supervisor @
2011 -2013 Director of Operations @
2010 -2011 Site Lead and SME @
2007 -2010 Supervisor and Quality Specialist @
Malena Williams Education
Ben Lomond High
Diploma (General Studies)
1999-2004
Malena Williams Skills
Call Centers
Leadership
Leadership Development
Process Improvement
Customer Satisfaction
Quality Assurance
Outlook
Team Building
Quality Management
Coaching
Sales
Organizational Development
Process Management
Performance Management
Sales Operations
Task Management
10 Key
Creative Problem Solving
Stress Management
Team Leadership
Time Management
Project Staffing
Microsoft Suites
Talent Acquisition
Healthcare
Insurance
Quality Control
Quality Improvement
Team Management
Team Motivation
Call center start-up
Sales Management
Sales Management Coaching
Attendance Management
Avaya
Change Management
Management
Customer Service
Training
Microsoft Office
Microsoft Excel
Operations Management
Business Process Improvement
Contact Centers
Supervisor
Technology
Management Consulting
Services
Salesforce
Supply Chain Management
Transportation Management
3PL
Logistics Management
Logistics
Transportation
Warehousing
Supply Chain
Third Party Logistics
Supply Chain Optimization
Warehouse Management
Inventory Management
New Business Development
Distribution Center Operations
International Logistics
Freight
Warehouse Operations
Purchasing
Warehouse Management Systems
Freight Forwarding
E Commerce
Shipping
Supply Chain Operations
Business Development
P&l Management
Reverse Logistics
Malena Williams Summary
Malena Williams, based in Ogden, UT, US, is currently a BPO Manager at White Label Storage. Malena Williams brings experience from previous roles at Beyond, Inc. and RentReporters. Malena Williams holds a 1999 - 2004 Diploma in General Studies @ Ben Lomond High. With a robust skill set that includes Call Centers, Leadership, Leadership Development, Process Improvement, Customer Satisfaction and more. Malena Williams has 1 emails and 4 mobile phone numbers on RocketReach.
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