Black Turtle Services is the best of both worlds – outsourced contact center services and multi-channel optimization consulting. We help you get the most out of your customer communication channels by increasing first call resolution, driving targeted interactions to channels other than the phone seamlessly, and remove obstacles (real or perceived) that have a negative impact on the customer's experience. We do this by designing holistic multi-channel customer experiences focused on maximizing every interaction and delivering exceptional outsourced services that support those designs. The best of both worlds means a partner that works shoulder-to-shoulder with you to deliver exceptional operational results while AT THE SAME TIME working with you to systematically improve the customer experience even if those improvements mean our operational role may diminish over time.
View Top Employees from Black Turtle ServicesWebsite | http://www.blackturtleservices.com |
Revenue | $102 million |
Employees | 214 (167 on RocketReach) |
Founded | 2009 |
Address | 1919 Gallows Rd Suite 610, Vienna, Virginia 22180, US |
Phone | (703) 537-5208 |
Fax | (703) 991-2181 |
Industry | Outsourcing and Offshoring Consulting, Consumer Services General, Consumer Services |
Web Rank | 27 Million |
Keywords | Outsourced Call Center Services |
Competitors | Americall, Call Centers 24x7, MDL Technology LLC, OnBrand24, Responsive Call Center |
SIC | SIC Code 72 Companies, SIC Code 729 Companies |
NAICS | NAICS Code 56 Companies, NAICS Code 5619 Companies, NAICS Code 561 Companies, NAICS Code 561990 Companies, NAICS Code 56199 Companies |
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The Black Turtle Services annual revenue was $102 million in 2024.
Jim Doherty is the Senior Director of Business Development of Black Turtle Services.
167 people are employed at Black Turtle Services.
Black Turtle Services is based in Vienna, Virginia.
The NAICS codes for Black Turtle Services are [56, 5619, 561, 561990, 56199].
The SIC codes for Black Turtle Services are [72, 729].