Information Technology Services Manager @ (July 2021 - Present)
IT Supplier Manager @ (December 2016 - Present)
IT Infrastructure Manager @ (September 2016 - Present)
IT Service Manager @ (March 2011 - November 2015)
IT Service Manager @ (March 2008 - March 2011)
Operational Service Manager @ (August 2005 - March 2008)
Lead IT Support Technician @ (September 1999 - August 2005)
Lead ITC Admin Technician @ (August 1996 - September 1999)
Malcolm Graham Education
The University of Salford
Postgraduate Diploma in Information Systems (System Analysis and Design; Business Analysis;)
1995-1996
The Manchester Metropolitan University
BA Hons (IT)
1992-1995
Malcolm Graham Skills
IT Service Management
Supplier Management
Service Delivery
Supply Management
Stakeholder Management
Project Delivery
Service Management
System Deployment
IT Strategy
PRINCE2
Sla
Governance
Project Planning
ITIL
IT Outsourcing
Information Technology
Incident Management
IT Operations
Service Improvement
Outsourcing
Change Management
Management
IT Management
Service-Level Agreements (SLA)
Microsoft Excel
Microsoft Word
Services
Service Level Agreements Sla
Service Level Agreements
Malcolm Graham Summary
Malcolm Graham, based in Manchester, England, GB, is currently a Supplier Relationship Manager (IT) at Bupa. Malcolm Graham brings experience from previous roles at Royal London and Friends Life group. Malcolm Graham holds a 1995 - 1996 Postgraduate Diploma in Information Systems in System Analysis and Design; Business Analysis; @ The University of Salford. With a robust skill set that includes IT Service Management, Supplier Management, Service Delivery, Supply Management, Stakeholder Management and more. Malcolm Graham has 1 emails and 1 mobile phone numbers on RocketReach.
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