Malcolm Govender Email
Senior Operations Manager @ Concentrix
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Malcolm Govender Location
- Durban, KZN, ZA
Malcolm Govender Work
- Senior Operations Manager @ (August 2024 - Present)
- Senior Operations Manager @ (January 2016 - March 2025)
- Outbound Manager @ (September 2013 - March 2025)
- Outbound Manager @ (September 2013 - April 2015)
- Outbound Supervisor @ (August 2009 - September 2013)
- Telesales Team Leader and Trainer @ Bizworks - BPO Contact Centre (April 2005 - July 2009)
- Team Leader @ (June 2005 - May 2009)
- OneTel (UK) @ Bizworks - Telesales (November 2007 - May 2008)
- Sales Agent @ Bizworks - Telesales (June 2005 - November 2007)
Malcolm Govender Education
- Haven Park Seconday 1998-2003
Malcolm Govender Skills
- Microsoft Office
- Team Management
- Business Process Outsourcing Bpo
- Microsoft Word
- Public Speaking
- Call Centers
- Management
- Change Management
- Operations Management
- Resource Management
- Customer Satisfaction
- Mentoring
- Team Building
- Human Resources
- Contact Centers
- Training
- Performance Management
- Business Strategy
- Interviews
- Call Center
- Sla
- Account Management
- Coaching
- Telecommunications
- People Management
- Sales
- Team Leadership
- Customer Relationship Management Crm
- BPO
- Lead Generation
- Customer Experience
- Customer Service
- Leadership
- Customer Relationship Management
- Business Process Outsourcing
Malcolm Govender Summary
- Malcolm Govender, based in Durban, KZN, ZA, is currently a Senior Operations Manager at Concentrix. Malcolm Govender brings experience from previous roles at CCI South Africa and Rewardsco. Malcolm Govender holds a 1998 - 2003 Haven Park Seconday. With a robust skill set that includes Microsoft Office, Team Management, Business Process Outsourcing Bpo, Microsoft Word, Public Speaking and more. Malcolm Govender has 1 emails on RocketReach.
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