BUSINESS MOBILITY IOT HELPDESK @ (May 2015 - September 2022)
Escalation Manager @ (February 2012 - May 2015)
Mobility Customer Service @ (May 2006 - February 2012)
Malcolm Chambers Education
Montclair State University
Bachelor of Science - BS (Marketing)
2019-2021
Bergen Community College
Associate of Science - AS (Business)
2016-2019
Malcolm Chambers Skills
Attention to Detail
Onboarding
Account Administration
Freight
Strategy
Communication
Information Technology
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Customer Retention
ServiceNow
Jira Service Desk
Account Management
Incident Management
Wireless Networking
Logistics Consulting
Third-Party Logistics (3PL)
Customer Experience
Microsoft Office
Tableau
Adobe Photoshop
IBM SPSS
Customer Satisfaction
Interpersonal Skills
Writing
Creative Writing
Creative Problem Solving
Telecommunications
Teamwork
Team Motivation
Creative Strategy
Visual Storytelling
Managing Managers
Critical Thinking
Decision-Making
Accounting
Time Management
Stress Management
Performance Improvement
Prioritize Workload
Design Thinking
Market Research
Marketing Strategy
IT Service Management
Problem Management
Customer Service
Microsoft Excel
Microsoft Word
Problem Solving
Troubleshooting
Customer Service Management
Microsoft PowerPoint
Microsoft Teams
Malcolm Chambers Summary
Malcolm Chambers, based in Snellville, GA, US, is currently a Parcel Operations Specialist at Transportation Insight. Malcolm Chambers brings experience from previous roles at AT&T. Malcolm Chambers holds a 2019 - 2021 Bachelor of Science - BS in Marketing @ Montclair State University. With a robust skill set that includes Attention to Detail, Onboarding, Account Administration, Freight, Strategy and more. Malcolm Chambers has 1 emails and 1 mobile phone numbers on RocketReach.
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