Malcolm Bailey Email & Phone Number
Manager, Specialized Product Services and Support @ Medallia
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Malcolm Bailey Location
- Wadsworth, OH, US
Malcolm Bailey Work
- Manager, Specialized Product Services and Support @ (July 2026 - Present)
- Solutions Architecture, Manager @ (January 2023 - July 2026)
- Senior Solution Delivery Engineer @ (February 2022 - January 2023)
- Solution Delivery Engineer @ (March 2021 - February 2022)
- Integration Engineer @ (March 2014 - March 2021)
- Client Support Engineer Tier 2 @ (November 2011 - March 2014)
- Branch Support Analyst @ (February 2009 - November 2011)
- Technical Services, Store System Engineer @ (October 2003 - July 2008)
Malcolm Bailey Education
- ITT Technical Institute-Strongsville
Associate of Applied Sciences (Computer Systems Networking and Telecommunications)
2001-2003
Malcolm Bailey Skills
- Windows Server
- Contact Center Transformation
- Cisco Technologies
- Genesys
- Contact Center Optimization
- Avaya Products
- Software Installation
- Microsoft SQL Server
- Troubleshooting
- Crystal Reports
- CTI
- Contact Center Technology
- ICM
- Software Documentation
- IIS
- System Administration
- Agile Methodologies
- Gvp
- Terminal Services
- Technical Documentation
- Contact Centers
- Professional Services
- Testing
- Training
- Avaya Aura
- Telephony
- Enterprise Software
- Avaya Technologies
- Technical Support
- SQL
- VPN
- Avaya Aes
- Servers
- System Deployment
- VMware
- Remote Desktop
- Integration
Malcolm Bailey Summary
- Malcolm Bailey, based in Wadsworth, OH, US, is currently a Manager, Specialized Product Services and Support at Medallia. Malcolm Bailey brings experience from previous roles at Medallia and Mindful. Malcolm Bailey holds a 2001 - 2003 Associate of Applied Sciences in Computer Systems Networking and Telecommunications @ ITT Technical Institute-Strongsville. With a robust skill set that includes Windows Server, Contact Center Transformation, Cisco Technologies, Genesys, Contact Center Optimization and more. Malcolm Bailey has 2 emails and 2 mobile phone numbers on RocketReach.
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