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Malcolm Bailey Location
Wadsworth, OH, US
Malcolm Bailey Work
2023 -now Solutions Architecture, Manager @
2022 -2023 Senior Solution Delivery Engineer @
2021 -2022 Solution Delivery Engineer @
2014 -2021 Integration Engineer @
2011 -2014 Client Support Engineer Tier 2 @
2009 -2011 Branch Support Analyst @
2003 -2008 Technical Services, Store System Engineer @
Malcolm Bailey Education
ITT Technical Institute-Strongsville
Associate of Applied Sciences (Computer Systems Networking and Telecommunications)
2001-2003
Malcolm Bailey Skills
Windows Server
Contact Center Transformation
Cisco Technologies
Genesys
Contact Center Optimization
Avaya Products
Software Installation
Microsoft SQL Server
Troubleshooting
Crystal Reports
CTI
Contact Center Technology
ICM
Software Documentation
IIS
System Administration
Agile Methodologies
Gvp
Terminal Services
Technical Documentation
Contact Centers
Professional Services
Testing
Training
Avaya Aura
Telephony
Enterprise Software
Avaya Technologies
Technical Support
SQL
VPN
Avaya Aes
Servers
System Deployment
VMware
Remote Desktop
Integration
Malcolm Bailey Summary
Malcolm Bailey, based in Wadsworth, OH, US, is currently a Solutions Architecture, Manager at Medallia. Malcolm Bailey brings experience from previous roles at Mindful and VHT. Malcolm Bailey holds a 2001 - 2003 Associate of Applied Sciences in Computer Systems Networking and Telecommunications @ ITT Technical Institute-Strongsville. With a robust skill set that includes Windows Server, Contact Center Transformation, Cisco Technologies, Genesys, Contact Center Optimization and more. Malcolm Bailey has 2 emails and 2 mobile phone numbers on RocketReach.
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