Majid Mahmood's Location
Sydney, NSW, AU
Majid Mahmood's Work
- Workforce Manager Demand Forecasting @ Optus
- Workforce Optimisation Program Manager @ Commonwealth Bank
- Workforce Optimisation Analyst @ Commonwealth Bank
- Reporting Analyst @ Serco
- Supervisor Workforce Management @ Zong CMPak Ltd
- Jr. Executive Workforce Management @ Zong CMPak Ltd
- Support Analyst @ NIB Bank
- MIS Coordinator @ UBL - United Bank Limited
Majid Mahmood's Education
- University of Arid Agriculture, Rwalpindi
MIT (Information Technology)
2002 - 2004 - University of the Punjab
B.Sc (Double Maths, Physics)
2000 - 2002
Majid Mahmood's Skills
- Reporting and Analysis
- Forecasting and Capacity Planning
- Call Center Reporting System Design
- Strategic Planning
- Performance Management and KPI Design
- Call Center Budgeting and Cost per Call Model
- Reports Automation
- Compensation and Benefits
- Risk Management
- MS Excel
Majid Mahmood's Summary
Majid Mahmood, based in Sydney, NSW, AU, is currently a Workforce Manager Demand Forecasting at Optus, bringing experience from previous roles at Commonwealth Bank, Serco and ZONG (China Mobile Pakistan Limited). Majid Mahmood holds a 2002 - 2004 MIT in Information Technology @ University of Arid Agriculture, Rwalpindi. With a robust skill set that includes Reporting and Analysis, Forecasting and Capacity Planning, Call Center Reporting System Design, Strategic Planning, Performance Management and KPI Design and more, Majid Mahmood contributes valuable insights to the industry. Majid Mahmood has 2 emails on RocketReach.
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