Maisa Lima Email

Superintendente de Processos e Certificações @ Atento

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Maisa Lima's Location

Cotia, SP, BR

Maisa Lima's Work

Superintendente de Processos e Certificações @ Atento
Gerente de Processos e Certificações @ Atento
Gestora de processos de negócios @ Atento

Gestora de Qualidade e Treinamento @ EDS Group
supervisora @ Necxt

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Maisa Lima's Education

Unyleya
Pós-graduação em Gestão Ambiental de Empresas (Gestão Ambiental)
2022 - 2022
Unyleya
Pós-graduação Sistemas de Gestão Integrada Qualidade, Segurança, Meio Ambiente e Sustentabilidade (Sistemas de gestão)
FIAP
BPM EXPERT (processos de negócios)
2016 - 2016

Coppead UFRJ
Pós Graduação (Engenharia de Processos de Negócios)
2010 - 2010
Universidade do Estado do Rio de Janeiro / UERJ
Bacharel (Ciências Biológicas)
1992 - 1995

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Maisa Lima's Skills

Desenvolvimento De Pessoas
Trabalho em equipe
Call Centers

BPO
Key Performance Indicators
MS Project
PMO
Centrais De Atendimento
Team Leadership
Indicadores Chave De Desempenho

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Maisa Lima's Summary

Maisa Lima, based in Cotia, SP, BR, is currently a Superintendente de Processos e Certificações at Atento, bringing experience from previous roles at Atento Brasil, Atento, EDS Group and Orbitall. Maisa Lima holds a 2022 - 2022 Pós-graduação em Gestão Ambiental de Empresas in Gestão Ambiental @ Unyleya. With a robust skill set that includes Desenvolvimento De Pessoas, Trabalho em equipe, Call Centers, BPO, Key Performance Indicators and more, Maisa Lima contributes valuable insights to the industry. Maisa Lima has 2 emails on RocketReach.

Maisa Lima Email Address

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Maisa Lima

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