Mai C. Email
Quality Assurance Lead @ The Good Guys
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Mai C. Location
- Melbourne, VIC, AU
Mai C. Work
- Quality Assurance Lead @ (March 2024 - Present)
- Customer Support Manager @ (June 2023 - February 2024)
- Customer Care Support Analyst @ (February 2022 - June 2023)
- Level 2 - Customer Service Agent @ (January 2021 - February 2022)
- Agent Support @ (February 2017 - December 2020)
Mai C. Skills
- AI Productivity
- AI Prompting
- Administration
- Agile Project Management
- Analytical Skills
- Artificial Intelligence for Business
- Business Writing
- Cancellations
- Communication
- Constructive Feedback
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Success
- Customer Support
- Expectations Management
- Increase Productivity
- Long-term Vision
- Management
- Microsoft Copilot
- Microsoft Office
- Negotiation
- Note Taking
- Office 365
- Office Administration
- Onboarding
- Operational Excellence
- Organizational Leadership
- Payment Card Processing
- Payment Systems
- Professional Development
- Project Leadership
- Project Planning
- Prompt Engineering
- Quality Assurance
- Quality Assurance Management
- Quality Management
- Relationship Building
- Reliability
- Rewards
- Team Leadership
- Teamwork
- Transformational Leadership
- Troubleshooting
- Wellness
- customer service
Mai C. Summary
- Mai C., based in Melbourne, VIC, AU, is currently a Quality Assurance Lead at The Good Guys. Mai C. brings experience from previous roles at EonX, Prezzee, Transurban and LocalAgentFinder. With a robust skill set that includes AI Productivity, AI Prompting, Administration, Agile Project Management, Analytical Skills and more. Mai C. has 1 emails on RocketReach.
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