Maher Mustafa Email & Phone Number
Head of Customer Value Management (CVM) @ Gargash Group
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Maher Mustafa Location
- Dubai, AE
Maher Mustafa Work
- 2024 -now Head of Customer Value Management (CVM) @
- 2023 -2024 Head of CX and CRM @
- 2019 -2023 National CRM Manager @
- 2017 -2019 CRM and Marketing Director @
- 2003 -2016 CRM Division Manager @
- 2002 -2003 Contact Center Supervisor @
- 2001 -2002 Contact Center Team Leader @
Maher Mustafa Education
- European University of Lefke (EUL)
MBA (Marketing & Management)
1998-2000 - European University of Lefke (EUL)
Computer Eng. (MIS)
1994-1998 - Eastern Mediterranean University
Higher Technical School (Electric and Electronics Technician)
1992-1994 - Girne American University
PhD - Business Administration (Conversational AI)
- European University of Lefke (EUL)
Master of Business Administration (Business Administration and Management, General)
- European University of Lefke (EUL)
Bachelor of Science (Computer Engineering Technologies/Technicians)
- Girne American University
Doctor of Philosophy (Business Administration and Management, General)
- Doğu Akdeniz Üniversitesi
HTC (Electrical, Electronic and Communications Engineering Technology/Technician)
Maher Mustafa Skills
- Customer Relationship Management (CRM)
- Project Management
- Customer Experience
- Customer Retention
- Operations Management
- Call Center
- Strategy
- Market Research
- Performance Management
- Sales Management
- Sales Operations
- Marketing
- Workforce Management
- Business Planning
- Program Management
- Business Process
- Business Development
- Project Planning
- Analytics
- Contact Centers
- Quality Assurance
- Customer Acquisition
- Automotive
- Sales Process
- Marketing Strategy
- Reporting & Analysis
- sales
- Analytical Skills
- Data Analysis
- Business Strategy
- Lead Generation
- Customer Engagement
- Digital Marketing
- Online Marketing
- Direct Marketing
- Automotive Sales
- MIS
- Microsoft Office
- Team Management
- Negotiation
- Team Building
- Leadership
- Customer Service
- Employee Training
- Team Leadership
- Management
- Process Improvement
- Automotive Marketing
- Retail Automotive
Maher Mustafa Summary
- Maher Mustafa, based in Dubai, AE, is currently a Head of Customer Value Management (CVM) at Gargash Group. Maher Mustafa brings experience from previous roles at Jaidah Group, Mohamed Yousuf Naghi Group., Bakheet Co. For Machinery and Juma Al Majid Holding Group L.L.C. Maher Mustafa holds a 1998 - 2000 MBA in Marketing & Management @ European University of Lefke (EUL). With a robust skill set that includes Customer Relationship Management (CRM), Project Management, Customer Experience, Customer Retention, Operations Management and more. Maher Mustafa has 2 emails and 5 mobile phone numbers on RocketReach.
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