Maggi Dewedar Email
Chief Executive Officer @ Enable
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Maggi Dewedar Location
- Giza, Giza Governorate, EG
Maggi Dewedar Work
- Chief Executive Officer @ (June 2025 - Present)
- BPO and Service Delivery consultant @ Freelance (January 2025 - June 2025)
- Consultant @ (August 2024 - October 2024)
- Campus Head - Africa @ (September 2023 - August 2024)
- Support Functions Director @ (October 2017 - April 2023)
- Direct to Customer Director @ MetLife (October 2014 - December 2016)
- Service Delivery Support Director @ (November 2011 - October 2014)
- Quality Assurance and Control Manager @ (March 2007 - February 2010)
- Deputy Quality Assurance and Control Manager @ (June 2006 - March 2007)
- Senior Business Analyst, Quality Assurance @ (February 2006 - June 2006)
- Business Analyst, Quality Assurance @ (September 2004 - February 2006)
- Contact Center Team Leader @ Xceed Contact Center (March 2003 - September 2004)
- Customer Service and Retail Assistance @ Egyptian American Bank (March 1999 - March 2003)
Maggi Dewedar Education
- Nile University
EMBA (Business Adminstration)
2007-2009 - Cairo University
Good (Accounting)
1994-1998
Maggi Dewedar Skills
- Call Center
- Customer Satisfaction
- Process Improvement
- Six Sigma
- COPC
- Quality Assurance
- People Management
- Performance Management
- Operations Management
- Quality Management
- Customer Service
- Business Process Improvement
- Call Centers
- Telecommunications
- Outsourcing
- Management
- Service Delivery
- Training
- Teamwork
- Project Management
- Human Resources
- Team Leadership
- Project Planning
- Sla
- Leadership
- Workforce Management
- Team Management
- Contact Centers
- Key Performance Indicators
- Time Management
- Customer Experience
- Forecasting
- CRM
- BPO
- Business Analysis
- Auditing
- ITIL
- Change Management
- Analysis
- Avaya
- Budgets
- Business Planning
- Business Process
- Call Center Development
- Coaching
- Continuous Improvement
- Customer Retention
- Offshoring
- PMP
- Program Management
- Business Development
- Strategic Planning
- Microsoft Word
- Marketing
Maggi Dewedar Summary
- Maggi Dewedar, based in Giza, Giza Governorate, EG, is currently a Chief Executive Officer at Enable. Maggi Dewedar brings experience from previous roles at Freelance, IntouchCX and Raya CX. Maggi Dewedar holds a 2007 - 2009 EMBA in Business Adminstration @ Nile University. With a robust skill set that includes Call Center, Customer Satisfaction, Process Improvement, Six Sigma, COPC and more. Maggi Dewedar has 1 emails on RocketReach.
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