Customer Success Project Coordinator @ (November 2023 - February 2025)
Healthcare Operations Manager @ (December 2022 - November 2023)
Team Lead Surgical Technician @ (November 2021 - November 2022)
Front End Lead @ (June 2019 - June 2020)
Customer Service Specialist @ (February 2017 - June 2019)
Clinic Supervisor @ UNC Healthcare (November 2021 - November 2023)
Cashier @ (February 2016 - February 2017)
Madison Brooks Education
Penn State University
Bachelor of Science (Biology, General)
2016-2020
Madison Brooks Skills
Organization Skills
Strategic Thinking
Relationship Development
Creative Problem Solving
Customer-Focused Service
Relationship Building
Care Management
Team Leadership
Supervisory Skills
Customer Satisfaction
Training
Multitasking
Healthcare
Interpersonal Skills
Customer Service Management
Teamwork
Team Building
Budgeting
Management
Critical Thinking
Communication
Problem Solving
Leadership Development
Team Management
Customer Service
Microsoft Word
Leadership
Microsoft PowerPoint
Time Management
Retail
Madison Brooks Summary
Madison Brooks, based in Chapel Hill, NC, US, is currently a Senior Customer Success Manager, Enterprise at BuildOps. Madison Brooks brings experience from previous roles at Metabolon, Inc., UNC Health and Wegmans Food Markets. Madison Brooks holds a 2016 - 2020 Bachelor of Science in Biology, General @ Penn State University. With a robust skill set that includes Organization Skills, Strategic Thinking, Relationship Development, Creative Problem Solving, Customer-Focused Service and more. Madison Brooks has 2 emails and 1 mobile phone numbers on RocketReach.
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