Madhav Malhotra Location
Mumbai, MH, IN
Madhav Malhotra Work
- 2021 - now Sr VP and Head -Home Care Operations @ Jio
- 2016 - 2021 Sr VP and Head Customer Services- Assisted Care @ Jio
- 2007 - 2016 Vice President- Customer Operations and Strategy @ Vodafone
- 2006 - 2007 General Manager-Customer Services @ Vodafone
- 2003 - 2006 General Manager-Customer Service Delivery @ airtel
- 2001 - 2003 Dy General Manager- Customer Service Delivery @ Idea Cellular Ltd
- 2000 - 2001 Chief Manager-Operations @ Escotel Mobile Communications Limited
- 1998 - 2000 Chief Manager- Products and Churn @ Escotel Mobile Communications Limted
- 1996 - 1998 Chief Manager -Sales @ Escotel Mobile Communications Ltd
- 1991 - 1995 Manager-Corporate Strategic Planning @ Escorts Kubota Limited
Madhav Malhotra Education
- Northwestern University - Kellogg School of Management
Executive Program-Operations Management (Digital Strategy)
2020 - 2020 - MIT Sloan School of Management
Executive Program- Artificial Intelligence: Implications for Business Strategy (Artificial Intelligence)
2019 - 2019 - International Management Institute - IMI
Post Graduate International Management Program (Marketing & International Marketing Management, General Management)
1995 - 1996
- Thapar Institute of Engineering & Technology
Bachelor of Engineering - BE (Instrumentation, Mechanical , Industrial Engineering )
1987 - 1991
Madhav Malhotra Skills
- Business Transformation
- Change Management
- Digital Strategy
- Artificial Intelligence (AI)
- Collaborative Problem Solving
- VAS
- Team Management
- Telecommunications
- Service Delivery
- Customer Lifecycle Management
Madhav Malhotra Summary
Madhav Malhotra, based in Mumbai, MH, IN, is currently a Sr VP and Head -Home Care Operations at Jio. Madhav Malhotra brings experience from previous roles at Jio, Vodafone India, Vodafone Essar Limited, Chennai and Bharti Airtel Limited. Madhav Malhotra holds a 2020 - 2020 Executive Program-Operations Management in Digital Strategy @ Northwestern University - Kellogg School of Management. With a robust skill set that includes Business Transformation, Change Management, Digital Strategy, Artificial Intelligence (AI), Collaborative Problem Solving and more. Madhav Malhotra has 3 emails and 2 mobile phone numbers on RocketReach.
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Top Jio Employees
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Suraj Saha
Chief Executive Officer at Jio
Delhi, India21 -
Raveendra Desai
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Bengaluru, KA, IN31 -
Hemanth Guruswamy
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Hardik Acharya
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Sant Goel
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Kolkata, WB, IN24 -
Ajay Sehgal
Chief Revenue Officer - Enterprise at Jio
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Vijay Shankar
Chief Technology Officer at Jio
Chennai, TN, IN21
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