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MacKenzie Gallagher Location
Toronto, ON, CA
MacKenzie Gallagher Work
Customer Support Team Lead @ (August 2023 - Present)
Support Team Lead @ (September 2022 - March 2024)
Customer Support Expert - Level 2 @ (October 2021 - September 2022)
Customer Support Expert - Level 1 @ (February 2021 - October 2021)
Sales Associate @ (July 2020 - February 2021)
Tour Consultant @ (July 2019 - March 2020)
Guest Experience Ambassador @ (February 2019 - September 2019)
Assistant to the Director of Ethnography @ (September 2018 - February 2019)
Group Leader and Keyholder @ (June 2017 - October 2018)
Retail Associate @ (March 2016 - October 2018)
Social Director @ (July 2015 - August 2017)
Customer Experience Representative @ (January 2014 - January 2015)
MacKenzie Gallagher Education
University of Toronto Scarborough
Bachelor of Arts (B.A.) (Cultural Anthropology)
2015-2019
MacKenzie Gallagher Skills
SQL
Social Media Management
Social Networking
Social Media
Professional Writing
Microsoft Office
Teamwork
Merchandising
Leadership
Customer Service
Communication
Public Speaking
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Time Management
Problem Solving
Organization Skills
Critical Thinking
Copy Editing
Copywriting
Newsletter Production
Customer Relationship Management (CRM)
Point of Sale (POS) Systems
Retail Sales
Slack
Sales
Research
Exceeding Customer Expectations
Troubleshooting
Interpersonal Skills
Client Rapport
Call Center Administration
Customer Service Representatives
Negotiation
Chat
Customer Service Systems
Customer Satisfaction
Customer Support
Customer Experience
Word Processing
Cash Management
Defect Triage
Campus
PowerPoint
Admissions
Human Resources
Selling
Customer Retention
Sales Operations
Enrollment Management
Retaining Customers
Fundraising
CampusVue
Online Advertising
Operations Management
Supervisory Skills
Leadership Development
Training
Interviews
Employee Training
Project Planning
News Writing
Management
Staff Development
English to French
Hiring
Customer Relationship Management
Point of Sale Systems
MacKenzie Gallagher Summary
MacKenzie Gallagher, based in Toronto, ON, CA, is currently a Customer Support Team Lead at Emburse. MacKenzie Gallagher brings experience from previous roles at Emburse Nexonia and TJX Canada/Winners Merchants International L.P.. MacKenzie Gallagher holds a 2015 - 2019 Bachelor of Arts (B.A.) in Cultural Anthropology @ University of Toronto Scarborough. With a robust skill set that includes SQL, Social Media Management, Social Networking, Social Media, Professional Writing and more. MacKenzie Gallagher has 4 emails and 2 mobile phone numbers on RocketReach.
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