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Lynne Location
Manchester, GB
Lynne Work
Chief Operating Officer and Co-founder @ (July 2017 - Present)
Head of Customer Operations @ The Hut Group (December 2016 - May 2017)
Head of Customer Service @ The Hut Group (January 2013 - December 2016)
Client Services Manager @ The Hut Group (August 2008 - January 2013)
Customer Service and Sales Manager @ Protec (February 2008 - August 2008)
Customer Service Manager @ (September 1999 - November 2007)
Lynne Education
The Manchester Metropolitan University
Master of Science (M.Sc.) (Applied Environmental Investigation)
1996-1998
The Manchester Metropolitan University
Bachelor of Applied Science (BASc) (Environmental Studies)
1991-1994
Lynne Skills
Account Management
B2B
Business Process Improvement
Call Center
Call Centers
Change Management
Client Services
Customer Experience
Customer Retention
Customer Service
Customer Service Management
Customer Success
Customer Support
Customer-focused Service
E-commerce
Forecasting
Leadership
Management
New Business Development
Operations
Operations Management
People Management
Process Improvement
Retail
Sales
Sales Management
Service Center Operations
Team Leadership
Team Management
Telecommunications
Lynne Summary
Lynne, based in Manchester, GB, is currently a Chief Operating Officer and Co-founder at Boardman. Lynne brings experience from previous roles at The Hut Group and Protec. Lynne holds a 1996 - 1998 Master of Science (M.Sc.) in Applied Environmental Investigation @ The Manchester Metropolitan University. With a robust skill set that includes Account Management, B2B, Business Process Improvement, Call Center, Call Centers and more.
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