Ly le Email & Phone Number
Customer Success Transformation Executive @ ServiceNow
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Ly le Location
- California, United States
Ly le Work
- 2025 -now Customer Success Transformation Executive @
- 2019 -2025 VP of Account Management and Customer Success | Advisor | Mentor @
- 2022 -2023 Customer Strategy and Programs Leader @
- 2020 -2021 VP, Global Customer Success | VP, Services Strategy @
- 2017 -2019 Sr. Customer Success and Sales Leader @
- 2014 -2017 Head of Customer Success (Account Management) at CyberSource, a Visa Company @
- 2013 -2014 Director, Learning Strategy for Customer Success @
- 2013 -2013 Customer Success Strategy Director @
- 2012 -2013 Director, Customer Success - Commercial Business Unit (CBU) @
- 2010 -2012 Senior Manager, Customer Success - SMB North America and LACA @
- 2008 -2010 Manager, Customer Success (Corporate Sales - West Region) @
- 2006 -2008 Senior Customer Success Manager (Corporate Sales) @
- 2005 -2006 Customer Success Manager (Enterprise and Field) @
- 2000 -2004 Consultant @
Ly le Education
- UC Riverside
Bachelor of Science (Business Administration)
Ly le Skills
- Enterprise Software
- Salesforce.com
- SaaS
- Cloud Computing
- CRM
- Professional Services
- Product Management
- Project Management
- Management
- Analytics
- PaaS
- Strategy
- Change Management
- Process Analysis
- Solution Selling
- Outsourcing
- Marketing Automation
- Lead Generation
- Customer Success
- Business Analysis
- Leadership
- Business Process
- Program Management
- Sales
- Sales Process
- Cross-functional Team Leadership
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Business Development
- Cross Functional Team Leadership
- Performance Management
- Software as a Service Saas
- Siebel
- Customer Relationship Management Crm
- Microsoft Office
- Human Resources
- Customer Satisfaction
- Software as a Service
- Customer Relationship Management
Ly le Summary
- Ly le, based in California, United States, is currently a Customer Success Transformation Executive at ServiceNow. Ly le brings experience from previous roles at Various Startups, Plaid, Twilio Inc. and Amazon Web Services (AWS). Ly le holds a Bachelor of Science in Business Administration @ UC Riverside. With a robust skill set that includes Enterprise Software, Salesforce.com, SaaS, Cloud Computing, CRM and more. Ly le has 5 emails and 4 mobile phone numbers on RocketReach.
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