Ly le Location

California, United States

Ly le Work

  • 2025 - now  Customer Success Transformation Executive @ ServiceNow
  • 2019 - 2025 VP of Account Management and Customer Success | Advisor | Mentor @ Various Startups
  • 2022 - 2023 Customer Strategy and Programs Leader @ Plaid
  • 2020 - 2021 VP, Global Customer Success | VP, Services Strategy @ Twilio
  • 2017 - 2019 Sr. Customer Success and Sales Leader @ Amazon Web Services (AWS)
  • 2014 - 2017 Head of Customer Success (Account Management) at CyberSource, a Visa Company @ Visa
  • 2013 - 2014 Director, Learning Strategy for Customer Success @ Salesforce
  • 2013 - 2013 Customer Success Strategy Director @ Salesforce
  • 2012 - 2013 Director, Customer Success - Commercial Business Unit (CBU) @ Salesforce
  • 2010 - 2012 Senior Manager, Customer Success - SMB North America and LACA @ Salesforce

Ly le Education

  • UC Riverside

    Bachelor of Science (Business Administration)

Ly le Skills

  • Enterprise Software
  • Salesforce.com
  • SaaS
  • Cloud Computing
  • CRM
  • Professional Services
  • Product Management
  • Project Management
  • Management
  • Analytics

Ly le Summary

Ly le, based in California, United States, is currently a Customer Success Transformation Executive at ServiceNow. Ly le brings experience from previous roles at Various Startups, Plaid, Twilio Inc. and Amazon Web Services (AWS). Ly le holds a Bachelor of Science in Business Administration @ UC Riverside. With a robust skill set that includes Enterprise Software, Salesforce.com, SaaS, Cloud Computing, CRM and more. Ly le has 5 emails and 4 mobile phone numbers on RocketReach.

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