Luke Wright Email
Senior Director, Service Operations @ LoopUp
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Luke Wright Location
- Cardiff, GB
Luke Wright Work
- Senior Director, Service Operations @ (April 2022 - Present)
- Premier Services Manager - EMEA @ (December 2021 - April 2022)
- Global Head Of Customer Support @ (October 2020 - December 2021)
- Operations Manager @ (April 2019 - October 2020)
- Client Success Manager @ (December 2018 - April 2019)
- Global Service Desk Manager @ (March 2016 - December 2018)
- Manager @ (November 2014 - March 2016)
- Customer Service and Complaints Operations Manager @ (September 2010 - February 2013)
Luke Wright Education
- Neath Port Talbot College 2007-2010
Luke Wright Skills
- BPO
- Business Development
- Business Process Outsourcing (BPO)
- Client Relations
- Contact Centers
- Customer Satisfaction
- Hosted Services
- IT Service Management
- ITIL Certified
- Incident Management
- Leadership
- Microsoft Teams
- Outsourcing
- Service Delivery
- Service Desk Management
- Service Operations
- Service-Level Agreements (SLA)
- Session Border Controller
- Session Initiation Protocol (SIP)
- Team Management
- Transition Management
- Unified Communications
- Workforce Management
Luke Wright Summary
- Luke Wright, based in Cardiff, GB, is currently a Senior Director, Service Operations at LoopUp. Luke Wright brings experience from previous roles at Zoom, LoopUp and DevOpsGroup. Luke Wright holds a 2007 - 2010 Neath Port Talbot College. With a robust skill set that includes BPO, Business Development, Business Process Outsourcing (BPO), Client Relations, Contact Centers and more. Luke Wright has 1 emails on RocketReach.
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