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Luke Thorne Location
Keynsham, GB
Luke Thorne Work
2022 -now Banking Coach @
2020 -2020 Customer Service Representative @
2013 -2019 Senior Personal Banker @
2012 -2013 Customer Services Officer @
2010 -2012 Customer Service Representative @
Luke Thorne Education
Swansea University / Prifysgol Abertawe
Bachelor’s Degree (English and Media Studies (Joint Hons))
2010
Luke Thorne Skills
Customer Experience
Customer Service
Retail Banking
Banking
Credit
Troubleshooting
Problem Solving
Customer Loyalty
De-escalation
Accountability
Professional Communication
Phone Etiquette
Email Etiquette
Active Listening
Client Rapport
Public Speaking
Microsoft Teams
Collaborative Work
Collaboration Tools
Video Conferencing
Remote Teamwork
Virtual Work
Virtual Teams
Luke Thorne Summary
Luke Thorne, based in Keynsham, GB, is currently a Banking Coach at BPP. Luke Thorne brings experience from previous roles at Monzo Bank, RBS, HSBC and NatWest. Luke Thorne holds a Bachelor’s Degree in English and Media Studies (Joint Hons) @ Swansea University / Prifysgol Abertawe. With a robust skill set that includes Customer Experience, Customer Service, Retail Banking, Banking, Credit and more. Luke Thorne has 2 emails on RocketReach.
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